Customer Support Specialist

7 days ago

Melbourne, Victoria, Australia Solar Battery Group Full time $104,000 - $130,878 per year

Solar Battery Group is a trusted leader in the renewable energy industry, helping Australians reduce energy costs with solar batteries, panels, heat pumps and more. With a strong presence across all states, we are committed to providing cutting-edge energy solutions to homes nationwide.

As energy prices continue to rise and demand for sustainable solutions grows, we are expanding our team. We're looking for a motivated Customer Support Consultant to join our team in a full-time role. Reporting to the Product Support Team Lead, this role will involve daily management of enquiries from our clients as we continue to grow and launch new products into the market in

At Solar Battery Group, we pride ourselves on career progression and a great culture. We encourage internal movement and will support you in your career aspirations, with many of our workforce testament to this. Enjoy industry leading training, company-wide events and a like-minded work force. 

About You:

We welcome candidates from all backgrounds - everyone is welcome, and all experiences count

Standout applicants will:

  • Display strong critical thinking skills and a natural sense of curiosity
  • Be motivated to learn, grow and have a strong desire to problem-solve
  • Be enthusiastic, goal-oriented, and confident in engaging with customers

On Offer:

  • A truly great workplace culture, with quarterly drinks and social functions, birthday celebrations and more
  • If you are a candidate who shows initiative and wants to progress in your career, we will help you get there
  • Only a short 5-minute walk from Box Hill station and parking available
  • Competitive base salary
  • Ongoing, secure, full-time employment

Key Duties and Responsibilities:

  • Hardware and software troubleshooting, maintenance and configuration
  • Organise your day, including tracking and responding customers to provide solutions
  • Regular meetings and reporting to your manager to ensure service standards and expectations are met
  • Identifying and monitoring emerging issues while executing proactive measures for resolution
  • Maintaining up-to-date knowledge of the industry and products
  • Contribute to an emerging and exciting industry

The Application Process:

If Solar Battery Group sounds like the perfect fit and you are looking for an opportunity to be part of a supportive environment, select the 'apply now' link to submit your application.

  • Support Worker

    1 week ago

    Melbourne, Victoria, Australia Care Specialist Full time

    Care Specialist is a Disability Service Provider and currently we are looking for a Support Worker around Launching Place, Victoria to work every Saturday for 4 hours. Client is Autistic and just needs Community Participation.**Job Type**: Casual**Salary**: $30.00 - $40.00 per hourSchedule:- Flexible hoursSupplemental pay types:- Penalty...

  • Customer Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia The Toro Company Full time

    Customer Support Specialist - Parts page is loaded## Customer Support Specialist - Partslocations: Melbourne, VICtime type: Part timeposted on: Posted 5 Days Agojob requisition id: JR13860**Customer Support Specialist - Parts** to join our dynamic team in Braeside, VIC. As a key player, you'll support our parts equipment customers, including those in...

  • Customer Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia The Toro Company Full time

    Customer Support Specialist - Parts page is loaded Customer Support Specialist - Partslocations: Melbourne, VICtime type: Part timeposted on: Posted 5 Days Agojob requisition id: JR13860 Customer Support Specialist - Parts to join our dynamic team in Braeside, VIC.As a key player, you'll support our parts equipment customers, including those in golf, sports...

  • Customer Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia The Toro Company Full time

    Customer Support Specialist - Parts page is loaded## Customer Support Specialist - Partslocations: Melbourne, VICtime type: Part timeposted on: Posted 5 Days Agojob requisition id: JR13860**Customer Support Specialist - Parts** to join our dynamic team in Braeside, VIC. As a key player, you'll support our parts equipment customers, including those in...

  • Customer Support Specialist

    1 week ago

    Melbourne, Victoria, Australia The Toro Company Full time

    Customer Support Specialist - Parts page is loaded## Customer Support Specialist - Partslocations: Melbourne, VICtime type: Part timeposted on: Posted 5 Days Agojob requisition id: JR13860**Customer Support Specialist - Parts** to join our dynamic team in Braeside, VIC. As a key player, you'll support our parts equipment customers, including those in golf,...

  • Customer Support Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerSupport Full time $50,000 - $65,000

    **Customer Support Specialist Role**About the Opportunity:We are seeking a skilled Customer Support Specialist to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer service and support.Job Summary:The primary responsibility of this position is to provide timely and effective customer support...

  • Customer Support Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerSupport Full time $60,360 - $63,720

    Job DetailsWe are seeking a customer support specialist to join our team. This role involves sharing, uploading and reviewing documents as well as professionally responding to customer inquiries and comments.

  • Customer Support Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $42,300 - $72,300

    Job Title: Customer Support SpecialistWe are seeking a highly motivated and customer-focused individual to fill the role of Customer Support Specialist.Responsibilities:Provide exceptional support to existing business clients through various communication channels.Process returns and claims in a timely and efficient manner.Handle order processing and general...

  • Customer Support Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerSupport Full time $100,000 - $130,000

    Customer Support SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional service to our customers, ensuring their issues are resolved in a timely and professional manner.About the Role:This is an...

  • Customer Support Specialist

    5 days ago

    Melbourne, Victoria, Australia beBeeCustomerSupport Full time $80,000 - $120,000

    Job Title:Customer Support SpecialistAt our organisation, we value the unique contribution each individual brings. We foster a culture of collaboration and diversity that enables us to continually improve. Our focus is on sustainability and delivering exceptional customer experiences.