Program Coordinator and Data Officer – Clerk Grade 5/6 – Education and Engagement

About the role: (Temporary for up to 12 months)

This is an exciting opportunity to join the Education and Engagement team at Parliament of NSW as the Program Coordinator and Data Officer. The role will provide high level administrative support including processing school bookings, and data analysis for school and public visitations across all programs and events, as well as ensuring the operation of community engagement programs and events are managed seamlessly.

About us:

Based in NSW Parliament, the Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales. Our office is found close to public transport in the heart of Macquarie Street CBD, next to the State Library and Sydney's Botanic Gardens.

Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.

Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

Our people:

Our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join Parliament include:

• Competitive salary and annual leave loading
• 35-hour week and flexible work options
• Corporate Wellbeing programs including seminars and Fitness Passport
• Free annual Influenza vaccination
• Salary packaging options via superannuation contributions or a novated vehicle lease
• On-site fitness facilities, pool, restaurant, cafes, and post office

About you:

You are familiar with a school booking process and skilled at assisting teachers with their excursion needs. Your attention to detail is demonstrated through your ability to effectively coordinate events and programs. Together with these skills, you appreciate the importance of collecting data and the many opportunities accurate data can provide in our understanding of visitor behaviour.

Further information to assist you with applying for this position:

• Role Description
• Department of Parliamentary Services website
• NSW Parliament pre-employment requirements

How to apply:

To apply for this position please provide:

• An up-to-date Resume [maximum five pages] which clearly details your skills and experience as relevant to this role and
• A response [maximum two pages] to the Targeted Questions below.

Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment.Copies of qualifications, certificates or documentation (other than requested) is not required at this stage in the recruitment process and will not be included with application documents.

Targeted questions:

• Give an example of a time you managed a complex booking or scheduling process involving multiple stakeholders. What steps did you take to make sure everything ran smoothly, and how did you deal with any unexpected challenges?

• This role requires accurate and proactive data collection. Tell us about a situation where you collected and managed data from different sources. How did you check its accuracy, and how did you use the information to improve a service or make recommendations?

Electronic attachments must be MS Word compatible or in pdf format.

Technical assistance: Should you encounter any technical problems, please contact 'I work for NSW' or the helpdesk on Monday - Friday).

To be eligible to apply for this role, you must meet one of the following criteria:

• an Australian Citizen
• a permanent resident of Australia; or
• a New Zealand citizen.

Come and explore the Parliament online and click on our "360-degree Virtual Tour":

Thank you for your interest in this role. We look forward to receiving your application.

Job Reference: 492503

CLOSING DATE: Tuesday 11 November 2025 [11.55pm]