Senior Administration Officer, Queensland Health

Permanent full time opportunity to provide accurate and timely delivery of services, supporting the maximisation of revenue collection for Royal Brisbane and Women's Hospital, ensuring compliance with appropriate legislation, organisational policies, and procedures.

About the role

Permanent full time opportunity to provide accurate and timely delivery of services, supporting the maximisation of revenue collection for Royal Brisbane and Women's Hospital, ensuring compliance with appropriate legislation, organisational policies, and procedures. Support and coordinate enhanced hospital 'Own Source Revenue (OSR)' for professional medical fees across Outpatient clinics and to ensure effective processes are in place to maximise revenue generation in-line with approved processes.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Work in partnership with the Manager, Revenue Optimisation to investigate avenues and participate in the implementation of strategies to increase own source revenue.
• Maintain accurate financial records and controls within MediRecords (billing application) and Enterprise Scheduling Management (ESM) ensuring accounting functions comply with Financial Management standards, Medicare Australia, and other legislative frameworks.
• Develop and enhance staff competencies and experiences to support operational efficiency in the management of Central Billing Team, focusing on customer service, understanding MNHHS Policies, organisational knowledge, and current processes.
• Foster effective working relationships with Senior Administration Officer's and their teams, under the Central Billing Team portfolio, to promote service quality, responsiveness and compliance with established procedures and policies

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: ( )

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED