Patient Accounts Processor

5 days ago

Melbourne VIC, Australia Ramsay Health Care Full time $50,000 - $80,000 per year

Patient Account Administrator

Permanent full-time opportunity | Position based at VIC Billing Hub at Peninsula Private Hospital

The Role

The successful applicant will be part of a team that provides billing and collections support to Ramsay Health Care Private Hospitals Nationally.

This is a great entry-level role for candidates looking to kickstart their career within a fantastic team who will fully support you to grow your career from the beginning.

Key accountabilities of the role include:

  • Generation and submission of accounts to patients, health funds and third party payers

  • Maintaining the Aged Trial Balance to required KPIs

  • Liaising with Health Funds and Customers

  • Handling account queries

  • Interpreting health fund contracts

About You

This position is suited to a reliable, self-motivated individual with high levels of accuracy, attention to detail, the ability to multi task and someone who can manage their workload to meet key deadlines.

Additionally, you should possess a strong customer focus and demonstrate excellent communication skills, with the ability to collaborate well with stakeholders at various levels of the organisation.

Essential Skills and Experience

  • Proven ability to work effectively in a team environment and independently as required

  • Strong work ethics and reliable worker

  • Ability to complete tasks within designated timeframes and meet KPI targets

  • Exceptional organisational skills with the ability to work under pressure

  • Intermediate Computer literacy in Microsoft Excel

Desirable Skills and Experience

  • Accounts Receivable knowledge

  • Experience in hospital mainframe systems

  • Relevant health services experience

  • Knowledge of Health fund contracts and accounting processes

  • Basic knowledge of accounting principles

  • Certificate in Medical Terminology

Benefits

Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

Ramsay Rewards: Access great deals at over 100+ major retailers

Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.

About Us

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

Requirements

  • A National Police Check conducted within the previous 12 months may be asked of you

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Jane Brock via

Applications Close: 9th October 2025

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available

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