Patient Accounts Processor

7 days ago

Melbourne, Australia Ramsay Health Care Full time

**Patient Account Administrator**

**Permanent full-time opportunity | Position based at VIC Billing Hub at Peninsula Private Hospital**

**The Role**

The successful applicant will be part of a team that provides billing and collections support to Ramsay Health Care Private Hospitals Nationally.

Key accountabilities of the role include:

- Generation and submission of accounts to patients, health funds and third party payers
- Maintaining the Aged Trial Balance to required KPIs
- Liaising with Health Funds and Customers
- Handling account queries
- Interpreting health fund contracts

**About You**

This position is suited to a reliable, self-motivated individual with high levels of accuracy, attention to detail, the ability to multi task and someone who can manage their workload to meet key deadlines.

Additionally, you should possess a strong customer focus and demonstrate excellent communication skills, with the ability to collaborate well with stakeholders at various levels of the organisation.

**Essential Skills and Experience**
- Proven ability to work effectively in a team environment and independently as required
- Strong work ethics and reliable worker
- Ability to complete tasks within designated timeframes and meet KPI targets
- Exceptional organisational skills with the ability to work under pressure
- Intermediate Computer literacy in Microsoft Excel

**Desirable Skills and Experience**
- Accounts Receivable knowledge
- Experience in hospital mainframe systems
- Relevant health services experience
- Knowledge of Health fund contracts and accounting processes
- Basic knowledge of accounting principles
- Certificate in Medical Terminology

**Benefits**

Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

Ramsay Rewards: Access great deals at over 100+ major retailers

Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.

**About Us**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

**Requirements**:

- A National Police Check conducted within the previous 12 months may be asked of you

**To Apply**

Applications Close: 9th October 2025

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