Mecca Account Director

Got a Head for Media and Passion for Beauty? This One's for You

We are JOY, an independent full-service agency filled with talented people that deliver across Brand Strategy, Media, Creative and Production. We fundamentally believe in the principle of 'better together', we work as a team to tackle each brief and provide the best integrated solutions for our client's needs.

We are looking for an integrated Account Director in our media team.

The role will suit an experienced Senior AM or Junior Account Director ready to step into a client leading role for a beauty brand.

A strong background in client service, media strategy and implementational planning. You will be responsible for the day to day client relationship, ensuring the highest quality of service and campaign delivery to achieve business goals across all media channels.

This is an opportunity to work in a
highly integrated agency
, collaborating heavily with creative teams to create truly holistic & innovative campaigns that deliver real and meaningful results for clients.

It is also an opportunity to work in a highly elevated agency-client relationship. You will have a strong voice at the table and be seen as a valued extension of the clients marketing team.

We are looking for someone who has:

• Comprehensive client service experience (media)
• Initiative to lead projects with confidence and passion
• Strategic planning capabilities and a good understanding of media fundamentals
• People leadership experience – you'll have a team of two direct reports, plus dotted lines to wider team resource
• Excellent relationships with media partners
• A desire to work in true collaboration with clients and creative teams to deliver holistic marketing campaigns that deliver business results.

Headline responsibilities

• Producing work in the JOY style that delivers outcomes for clients
  : client service, media strategy and implementational planning. You are responsible for the day to day client relationship, ensuring the highest quality of service and campaign delivery to achieve business goals across all media channels
• Leading a high functioning and inspired team
  : direct reports will be Account Manager and Account Coordinator and you are responsible for their growth and development, overseeing and supporting work output. You will also be required to lead delivery from other business units (investment and activations) to ensure full client service experience.
• Be seen as a credible media expert
  : You will work closely with the Business Director to ensure that the JOY product delivery for clients is superior quality and best in class.
• Be an active contributing member of the agency – add joy to JOY
  : actively contributing to the wider JOY team & agency culture, representing values with professionalism

Key Tasks:

• Manage the business for identified key clients and be the main contact for media communication. Build and develop solid and influential relationships with your clients. Develop a deep understanding of your client's category to have an enhanced understanding of their communication needs.
• Anticipate clients' business needs and proactively approach them with media solutions to help grow their business
• In collaboration with strategists develop recommendations in line with strategic business strategy, across TV, print, radio, OOH & digital and integration with creative approach.
• Ensuring that the campaign is informed by genuine insights and delivers on key objectives.
• Working on new business pitches where required.
• Work closely with Media Directors to identity opportunities for diversified services
• Knowledge and understanding of marketplace trends and developments and their implications. Ensure this is communicated to staff and clients

Finance, admin & reporting

• Manage the preparation of client documentation and financial reconciliation across client business
• Budget management and forecasting
• Monitor client expenditure versus campaign MBA (or similar approval) sign offs
• Approve and analyse all client account queries and ensure these are answered within agency guidelines.
• Ensure that activity, that is personally booked, is loaded into financial systems accurately
• Ultimately responsible for managing the accurate and timely delivery of media reporting

Internal Collaboration & Team Management

• Guide and develop junior staff members in your team, sharing your knowledge, mentoring, and overall fostering a collaborative team environment of enthusiasm and success.
• Help lift the overall standard of media practice within the agency through up-skilling of the other team members
• Manage the workflow of the group to ensure that tasks are delivered on time and the team are continually learning
• Coordinating the integration of connections within the different agency functions e.g. Strategy, creative, buying to ensure cohesive service delivery

JOYPerks

• Flexible working - 3 days in office (most people doing Tue/Wed/Thu) / 2 days from home
• JOYConnect – Regular agency get together to celebrate birthdays and share work and business updates, done over breakfast, lunch or drinks
• JOY Do-Good – one day per year off to 'do good' for a charity partner of your choice.
• JOYriders – our social club who organise regular agency social occasions and things to do
• General nice office perks, breakfast, fruit, steady stream of chocolate, fully stocked bar by our wine-aficionado founders