Mecca Account Director

Overview

Got a Head for Media and Passion for Beauty? This One's for You

We are JOY, an independent full-service agency filled with talented people that deliver across Brand Strategy, Media, Creative and Production. We fundamentally believe in the principle of 'better together', working as a team to tackle each brief and provide the best integrated solutions for our client's needs.

We are looking for an integrated Account Director in our media team. The role will suit an experienced Senior AM or Junior Account Director ready to step into a client leading role for a beauty brand.

This is an opportunity to work in a highly integrated agency, collaborating heavily with creative teams to create holistic and innovative campaigns that deliver real and meaningful results for clients. You will have a strong voice at the table and be seen as a valued extension of the client's marketing team.

Responsibilities

• Producing work in the JOY style that delivers outcomes for clients: client service, media strategy and implementational planning. You are responsible for the day to day client relationship, ensuring the highest quality of service and campaign delivery to achieve business goals across all media channels
• Leading a high functioning and inspired team: direct reports will be Account Manager and Account Coordinator; oversee growth and development, and lead delivery from other business units to ensure full client service experience
• Be seen as a credible media expert: work with the Business Director to ensure JOY product delivery for clients is superior quality and best in class
• Be an active contributing member of the agency: contribute to the wider JOY team and agency culture, representing values with professionalism

Key Tasks

• Manage the business for identified key clients and be the main contact for media communication. Build and develop solid relationships with clients and develop a deep understanding of their category and communication needs
• Anticipate clients' business needs and proactively offer media solutions to help grow their business
• Collaborate with strategists to develop recommendations across TV, print, radio, OOH, digital and integration with creative approach
• Ensure campaigns are informed by genuine insights and deliver on key objectives
• Work on new business pitches where required
• Identify opportunities for diversified services in collaboration with Media Directors
• Keep informed about marketplace trends and communicate implications to staff and clients

Finance, Admin & Reporting

• Manage the preparation of client documentation and financial reconciliation across client business
• Budget management and forecasting
• Monitor client expenditure and approvals
• Approve and analyse all client account queries and ensure compliance with agency guidelines
• Ensure activity booked is loaded into financial systems accurately
• Responsible for delivering accurate and timely media reporting

Internal Collaboration & Team Management

• Guide and develop junior staff, mentoring and fostering a collaborative team environment
• Lift the overall standard of media practice within the agency through up-skilling
• Manage workflow to ensure timely delivery and ongoing learning
• Coordinate integration with Strategy, Creative, and Buying to ensure cohesive service delivery
• Flexible working – 3 days in office (Tue/Wed/Thu typical) / 2 days from home
• JOYConnect – regular agency get-togethers to celebrate birthdays and share updates
• JOY Do-Good – one day per year off to do good for a charity partner of your choice
• JOYriders – social club organizing regular agency events
• Office perks and a supportive, energetic culture

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Advertising Services and Marketing Services

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