Case Manager

2 weeks ago

Hervey Bay Fraser Coast, Australia Kanda Full time $60,000 - $80,000 per year

About this opportunityAs the Case Manager, you will drive the development and success of local programs, oversee daily operations, and lead a team to deliver outstanding service. Your role will involve strategic planning, efficient resource management, and ensure compliance with relevant guidelines and policies. You will also take on leadership responsibilities, including recruitment and staffing sustainability. Key Responsibilities

  • Drive the development of local disability support programs and manage their day-to-day operations.
  • Provide leadership in planning, implementation, and maintenance to ensure successful service provision.
  • Oversee service delivery, ensuring accountability for program outcomes and managing the performance and outputs of team members.
  • Ensure programs are compliant with relevant funding guidelines, legislative requirements, and organisational policies.
  • Efficiently manage financial, human, and operational resources to maintain program efficiency and effectiveness.
  • Take a proactive approach to recruitment, rostering, and staffing sustainability, including conducting weekly recruitment sessions and engaging new team members.

Qualifications and Skills

  • Demonstrated experience in disability services management, including program oversight and staff supervision.
  • Qualification/s in Disability or Community Services will be highly regarded
  • Thorough understanding of the human services sector with an in-depth knowledge of NDIS, industry standards, quality frameworks and legislative requirements
  • Strong leadership and decision-making skills with the ability to inspire and motivate a team along with manage conflicts and complaints.
  • Understanding of rostering requirements and best practice to ensure appropriate staffing and resourcing to meet service needs
  • Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with diverse stakeholders.

About Us

At Kanda, we're more than a care provider – we're a community. Backed by decades of experience, we deliver personalised support solutions that embrace the complexity of life. Our services span disability and NDIS support, children, youth and family services, aged home care, veterans' care, and community nursing.

We are committed to fostering an inclusive environment where every individual can achieve their highest potential. Our team of compassionate professionals works collaboratively to ensure our clients receive the support they need to live fulfilling and independent lives.

We are always looking for passionate, talented individuals to join our team.

What We Offer:

  • A dynamic and supportive work environment committed to professional growth and development.
  • Competitive salary package.
  • The opportunity to make a meaningful impact on the lives of those with a disability in our community.
  • Collaboration with a dedicated team passionate about disability services and making a difference.

How to Apply: Click apply now *To learn more about the role or to discuss it further, feel free to get in touch at 

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.*

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