Operations Manager

1 day ago

Essendon North Victoria Australia IVET Training Pty Full time $80,000 - $120,000 per year

Join a high-performing team making a difference in education

At SWC Training, we're on a mission to deliver quality, industry-aligned education solutions to schools across Australia. As we grow, we're looking for a driven and proactive Operations Manager to help us expand and deepen our partnerships with the health industry.

About the role

The Operations Manager is responsible for leading the effective delivery of training and assessment services across SWC Training, ensuring compliance with national standards, optimising operational systems, and supporting sustainable growth.

This role is critical in maintaining quality assurance, managing key contracts and relationships, and aligning operational execution with the organisation's strategic goals. This position ensures SWC Training operates efficiently, meets its funding and regulatory obligations, and delivers a high-quality student and partner experience.

Key Responsibilities

  • Oversee day-to-day operations of SWC Training delivery, including trainer management, student services, and administrative support functions.
  • Manage resource planning, scheduling, and delivery logistics to ensure timely, compliant training across multiple sites and client partners.
  • Lead continuous improvement initiatives to increase efficiency, quality, and learner outcomes.
  • Ensure full compliance with the Standards for RTOs (2015 / 2025), funding contract requirements (e.g. VIC, NSW, QLD, WA), and relevant legislation.
  • Manage operational delivery of government-funded contracts and ensure adherence to service agreements.
  • Lead, mentor, and support a team of trainers, coordinators, and administrative staff to deliver high-quality training and student outcomes.
  • Manage reporting of training activity, student progress, completions, and funding claims.
  • Monitor operational KPIs, including course delivery timelines, student satisfaction, trainer utilisation, and compliance benchmarks.
  • Champion effective use of LMS, SMS, and CRM platforms to improve workflow, data accuracy, and service levels.
  • Promote a culture of accountability, achievement, and continuous improvement.

About You

  • Proven experience in operations management within a Registered Training Organisation (RTO)
  • In-depth knowledge of RTO compliance, the Standards for RTOs, and state/territory-based funding contracts
  • Strong leadership and team management skills, with the ability to foster a collaborative and performance-driven culture
  • Demonstrated experience managing multi-site training delivery and external stakeholder relationships
  • High level of organisational and project management skills
  • Excellent communication, problem-solving, and decision-making abilities
  • Familiarity with RTO systems such as VETtrak, or similar platforms

What's on offer

  • Be part of a mission-led organisation shaping education across Australia
  • Work in a supportive, fast-paced and growth-focused environment
  • Flexible work arrangements
  • A vibrant and inclusive company culture
  • Competitive salary and benefits

Notes

  • Victorian-based applicants only (as regular office attendance is required).
  • Applications close COB 8 September 2025.

  • Central Operations Administrator

    1 week ago

    North Sydney, Australia Operations Full time

    **Drive Operational Excellence at the Global Leader in Aesthetics** Laser Clinics Group is looking for a detail-oriented and proactive **Central Operations Administrator (on a 12-month Contract)** to join our Central Operations team. This is a full-time role based at our Head Office, where you’ll play a key role in supporting corporate-owned locations...

  • Operations Manager

    1 day ago

    Swan Hill, Victoria, Australia Cleanaway Operations Pty Ltd Full time $80,000 - $120,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the...

  • Operations Manager – Building

    1 day ago

    Essendon Fields, Victoria , Australia People First Workforce Pty Full time $80,000 - $120,000 per year

    Operations Manager – Building & Maintenance Lead Operations with a Growing Construction & Property Maintenance CompanyAce Renovation Group is a fast-growing, dynamic leader in building, renovation, and property maintenance, servicing residential, commercial, and NDIS sectors. With a reputation for excellence, compliance, and client satisfaction, we are...

  • Marcs Store Manager

    1 day ago

    Victoria - Northland, Australia Myer- Marcs Store Manager Full time $60,000 - $90,000 per year

    Job no: 944111 Marcs and David Lawrence are synonymous for sophisticated cool. Known for our unique detailing and distinct features and will take you from work to weekend in distinct style. We are seeking a hands-on and customer centric Store Manager to drive the team based in our Marcs concession store within Myer Northland. We have an exciting...

  • Lancôme Counter Manager

    1 day ago

    Victoria - Eastland, Australia Myer- Lancôme Counter Manager Full time $60,000 - $90,000 per year

    Job no: 943985Position based at Myer Eastland Permanent part time position, 35 hours per weekAs Counter Manager, you will drive business performance, lead a high-performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you'll represent Lancôme's...

  • Manager

    2 weeks ago

    Essendon, Victoria, Australia SIA Medical Centre Full time $80,000 - $120,000 per year

    About the RoleAs the Manager, you will play a key leadership role in ensuring the smooth and efficient running of the clinic. You will be responsible for managing staff, supporting our doctors and nurses, maintaining compliance with regulatory standards, and driving operational improvements.Key Responsibilities:Oversee all daily operations of the...

  • Venue manager

    1 week ago

    Essendon, Victoria, Australia Assembly Ground Full time $60,000 - $80,000 per year

    Assembly Ground, a busy modern Melbourne Restaurant/cafe seating 120 people located on the busiest street of Essendon We are looking for a motivated and experienced candidate to come and join the management team and assist in operations including orders, stock take, business planning and future growth plans. Candidates will need to have the ability to...

  • Business Manager

    1 week ago

    Essendon, Victoria, Australia Melbourne Archdiocese Catholic Schools Full time $104,000 - $160,000 per year

    Role Description/CriteriaSt Columba's College Ltd is a Catholic secondary girls' school located in Essendon under the stewardship of Mary Aikenhead Ministries and conducted in the tradition of the Sisters of Charity.St Columba's College is a leading Catholic secondary school for girls dedicated to empowering young women to act with courage, compassion, and...

  • Business Manager

    2 weeks ago

    Essendon, Victoria, Australia St Columba's College Full time $80,000 - $120,000 per year

    St Columba's College Ltd is a Catholic secondary girls' school located in Essendon under the stewardship of Mary Aikenhead Ministries and conducted in the tradition of the Sisters of Charity.St Columba's College is a leading Catholic secondary school for girls dedicated to empowering young women to act with courage, compassion, and confidence.We are seeking...

  • Assistant Store Manager

    2 weeks ago

    Essendon, Victoria, Australia Oroton Group Pty Limited Full time $90,000 - $120,000 per year

    About usSynonymous with accessible luxury, casual glamour and an ineffably Australian appreciation for the good life, Oroton is the preeminent luxury lifestyle brand in Australia, founded in Sydney in 1938. Oroton has become one of Australia's most prestigious and iconic brands, celebrated and loved for its unique heritage and ability to stay at the...