Rental Operations Agent

1 week ago

Melbourne, Victoria, Australia Avis Budget Group Full time $40,000 - $80,000 per year

Working for our world-famous Car Rentals brands based at the Melbourne City in a role that has the best of both worlds - face to face customer service interaction and keeping fit with the back of house responsibilities.

  • Fulltime role (38h/w) – based at Melbourne City
  • Full training provided to help you achieve your goals & reach your potential
  • Supportive, friendly, and caring culture
  • Large, stable global organisation
  • Opportunity to grow and move internally within our business

About the Role

As a Rental Operations Agent you will be involved in all aspects of our business In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.

What you'll do

  • Interact with our customers face to face, promoting the Avis Budget Group brand.
  • Completing rental transactions, contracts and bookings.
  • Cleaning the interior and exterior of our vehicles according to company standards.
  • Inspecting vehicles for any damages that occurred during the previous rentals.

What we're looking for

  • Applicants must have a full and valid driver's licence
  • This is a full-time position and requires availability to work on a rotational roster that includes weekends and public holidays
  • Have working right in Australia (As this is fulltime permanent role, we can't consider Student Visa or Working Holiday Visa holders at this stage)
  • Ability to work in a fast-paced environment while delivery exceptional customer service
  • Previous experience within retail, hospitality, customer service or similar roles, sales experience is highly regarded.
  • Ability to follow procedures and adhere to company guidelines and standards
  • Comfortable learning and using various computer systems to accurately input rental information

Benefits and Perks

  • Competitive Rate + loadings/overtime rates + performance Bonuses
  • Employee discounts on car rental across Avis Budget Group
  • Full training provided to help you achieve your goals & reach your potential
  • Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

MelbourneVictoriaAustralia

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