Engagement Support Officer

We are seeking a dynamic and achievement-oriented Community Engagement Officer to undertake community engagement programs in collaboration with the portfolio Coordinators and Project Managers, and other members of our Community Consultation and Engagement Team.

About The Role:

As an Engagement Support Officer, you'll deliver community engagement and consultation activities for a range of Council projects and services.

You'll work closely with staff across the organisation, Elected Members and key stakeholders to ensure our community is informed, included and heard. This includes preparing communication materials, updating engagement platforms, coordinating meetings and supporting a consistent and positive customer experience.

You'll be part of a collaborative team that's passionate about creating meaningful connections and delivering great outcomes for our community.

About You:

You're someone who thrives on variety, values great teamwork and is passionate about community engagement.

You bring experience in engagement, consultation, communications, social planning, or administration, ideally within local government or a similar setting and may also hold a relevant qualification such as IAP2 or equivalent. You're confident working across different teams and enjoy building strong relationships with colleagues, Elected Members, stakeholders and the community.

You have a proactive and organised approach, with the ability to manage competing deadlines while maintaining great attention to detail. You're a clear and confident communicator as someone who can engage with a diverse audience using tact, diplomacy and care.

You're comfortable using digital platforms, can write clearly and simply, and always look for ways to improve the experience for others.

If you're looking for a role that contributes to something bigger, this one is for you.

About Our Organisation:

The City of Charles Sturt is a vibrant community home to around 130,000 people across 105 different cultures. We champion unity in diversity and strive to reflect our community within our workforce - wherever you are from, you are home in the City of Charles Sturt.

We prioritise customer and employee experience and a supportive environment where everyone belongs. With over 500 employees, our people and our community "Means the World" to us which highlights the importance of our places, our people and our service to the community.

We work flexibly and support one another. Visit our careers page to explore the benefits of joining our team and talk to us about what flexibility works for you.

About Our Team:

The Engaged Community Division plays a vital role in fostering connection, wellbeing, and inclusion across our City. The Division is home to our Community Connections, Community Engagement and Experience, and Community Health and Safety Portfolios and delivers a diverse range of services and programs which support informed, healthy, and connected communities. From activating public spaces and delivering vibrant events, to promoting civic participation and safeguarding public health and regulatory compliance, the Engaged Community Division works collaboratively to enhance community life through meaningful engagement, trusted service, and a customer-first approach.

The Detail:

The position is offered on a full-time, 2 year fixed-term basis and is classified at Level 4, with a starting salary of $94,868 per annum + Super + Annual Leave Loading.

Click 'Apply for this job' to submit your application for this vacancy by 9.00am, Monday, 24 November 2025.

For further information about this vacancy, please view the attached position description.

Enquiries about this position may be made to the following:

Georgina House, Community Engagement Coordinator

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• Position Description - Engagement Support Officer