Full-Time Retail Senior Sales Assistant

6 days ago

East Brisbane, Queensland, Australia Total Tools Full time $40,000 - $80,000 per year

East Brisbane QLD, Australia

  • Full Time Role with Australia's Ultimate Tool Shop
  • Ongoing Product Training in Market Leading Brands like Bosch, Makita, Milwaukee.
  • Join a Growing Business and Make a Difference in the Exciting Tools Industry.

Total Tools East Brisbane is looking for a Full-Time Retail Senior Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

Customer Service

  • Processing sales transactions
  • Providing advice and information on products
  • Supporting customer queries and offering solutions
  • Maintaining store displays and ensuring a well-presented store
  • Processing and maintaining customer orders

Merchandising

  • Follow guidelines for merchandising of displays
  • Maintain store displays
  • Ensure all stock is priced correctly and labelled
  • Put up signage, price tickets and promotional material
  • All glass display cabinets are locked and all power tools are secured

Workplace Safety & Compliance

  • Perform all tasks in a manner that will ensure there is no risk of causing injury or harm to self

or others
- Follow Standard Operating Procedures
- Provide a clean and safe work environment by adhering to all OH&S guidelines, keeping

areas clean and tidy
- Notify Store Owner/Manager of any potential hazards
- Report any suspected theft or suspicious behaviour
- No stock is to leave the store by any means without being paid for or invoiced or paperwork

accompanying a return/credit

Does this sound like you?

  • Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
  • Has worked with, understands, and has a passion for tools
  • Enthusiastic, highly motivated, and a phenomenal teammate
  • Dedicated to providing exceptional customer service
  • Comfortable with technology – computer literacy is a must
  • Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference

We also offer:

  • Competitive wages, with flexible rosters
  • Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
  • Commitment to ongoing job security, development, and growth

All that is left to do is to to join the Total Tools team

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.

'#S-DNI'

Type: Sales / Customer Service

Category: Retail Team

Reference ID: JK000152

Date Posted: 18/08/2025

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