Technical Writer – Food Manufacturing

At 
Birch & Waite
, we empower our customers to create chef-quality dishes with our premium, fresh-made products. But our secret ingredient? It's not just fresh, local produce — it's our people. With over 30 years of crafting exceptional mayonnaise, dressings, sauces, and desserts, we combine a proud legacy with a commitment to innovation and excellence. For you, it means unique career experiences where you can learn from talented and passionate people.

If you're a highly organised communicator who thrives in technical environments, passionate about safety, quality, and clarity — this could be the perfect role for you.

About the Role

As a 
Technical Writer
, you will play a critical role in creating clear, user-friendly documentation that supports compliance, training, and operational excellence across our food manufacturing operations. You'll work hands-on with cross-functional teams — from the factory floor to our quality and innovation leaders — to turn complex processes into accurate, practical documentation.

This is an exciting opportunity to influence safe work practices, drive process consistency, and contribute to audit readiness and team capability. The role is ideally suited to someone who thrives in a structured, fast-paced environment and has a talent for simplifying technical information.

What You'll Do

• Draft, edit, and format Standard Operating Procedures (SOPs), technical manuals, and work instructions
• Ensure documentation meets regulatory standards (e.g. HACCP, ISO), and internal templates
• Create visual aids such as process flows and schematics to support understanding
• Maintain document version control and ensure accessibility across the business
• Collaborate with Operations, QA, Engineering, Reliability, and Safety teams to capture best practice
• Identify outdated or missing documents and lead continuous improvement initiatives
• Partner with People & Culture to support onboarding and training delivery through quality documentation
• Contribute to audit readiness and compliance by ensuring documentation accuracy and accessibility

What You'll Bring

• Tertiary qualifications in Engineering, Science, Communications, or a related field
• Experience in technical writing, ideally within manufacturing or regulated environments
• Proven ability to translate complex processes into clear, user-friendly documentation
• High-level written English skills with excellent attention to detail
• Proficiency with Microsoft Office and document control systems
• Experience interpreting technical diagrams and developing visual content
• Ability to work cross-functionally and engage with stakeholders at all levels
• Certificate IV in Training & Assessment (desirable but not essential)
• A hands-on, practical mindset and willingness to work closely with frontline factory teams

Why Join Birch & Waite?

Shape the Future of Australian Food Culture
: At Birch & Waite, you'll contribute to products Australians love—from sauces that top their burgers to dressings that elevate their salads.

Learn and Grow:
 If you're driven, curious, and eager to innovate, Birch & Waite will provide the experiences, support, and autonomy to help you perfect your craft.

Thrive in a Unique Culture
: Experience the energy of a fast-growing business with the stability of an established brand. We embrace change and innovation while staying true to our core values of Together, Committed, Creative and Authentic.

Ready to Join Us?

At Birch & Waite, we know our people are our greatest strength. We celebrate diversity in all forms and welcome applicants from all backgrounds and identities.

Apply now
 and help us raise the standard in Australian food manufacturing — one SOP at a time.

Salary for this role is $80,000 - $90,000 + super, depending on experience.