Strategic Program Manager

About Us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Challenge yourself to lead strategic programs that drive transformation and operational excellence
• Together we'll achieve lasting improvements in the Cabin Crew portfolio
• 12-month fixed term contract based at our Qantas Campus in Mascot

We are seeking a
Strategic Program Manager
to lead and coordinate high-priority programs within the cabin crew space. This role is responsible for managing sensitive, strategically significant initiatives, ensuring alignment with business goals and smooth transition into BAU. You'll work closely with senior stakeholders, organise and run steering committees, and prepare high-quality presentations for all levels of the business. You'll also oversee union-related projects and ensure effective stakeholder input and governance. Strong program leadership, structured delivery, and clear communication are key to success in this role.

You'll Have

• Strong project and program management experience in complex environments
• Excellent stakeholder management and coordination skills
• Excellent PowerPoint skills and experience preparing presentations for all levels, including c-suite
• Confident presentation skills with the ability to engage senior stakeholders
• Experience organising and running governance forums and steering committees
• Ability to manage sensitive projects with discretion and structure
• Familiarity with union-related initiatives or regulated environments
• Strong attention to detail and ability to synthesise complex information
• A proactive, organised, and outcomes-focused approach

Why the Qantas Group?
You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.

Applications close Monday, 6 October 2025