House Manager

2 weeks ago

Brisbane, Queensland, Australia Brisbane Youth Service Full time $60,000 - $90,000 per year

We support young people and their children who are at risk and experiencing homelessness, to secure and maintain housing, address physical and mental health challenges, establish successful relationships and support networks, and access pathways to education and employment. Find out more at Brisbane Youth Service.

Are you seeking a role with a values-driven for purpose organization where you can support young people in our community? Are you an experienced Youth Residential Manager looking for a new role? Are you passionate about supporting young people to achieve their goals?

This full-time role of House Manager is responsible for ensuring the effective operation of a 24/7 housing service for young people aged 16 – 19 years, providing planned support for young people during business hours Monday to Friday and coordinating a team of shift workers to provide overnight and weekend support to residents.

You'll be a great candidate for this role if you have:

  • A tertiary qualification in Social Work, Psychology, Social Work or comparable qualification OR substantial demonstrated experience in a related field.
  • Experience in developing, monitoring and supporting young people within a planned support framework and residential service model.
  • Experience in coordinating rosters and providing line management supervision to team members.
  • Experience working autonomously exercising initiative, judgement and decision making within the residential housing program guidelines.
  • Strong skills in monitoring outcomes, reporting on KPIs, and ensuring service delivery aligns with program goals and quality standards.
  • Sound critical thinking, problem solving and risk management skills and the demonstrated application of these in a frontline delivery setting.

Given the work that we do there will be few non-negotiables. You'll need to be able to have, or obtain prior to commencement:

  • A Working with Children Suitability Card [Blue Card].
  • A National Coordinated Criminal History Check [Police Check].
  • Evidence of vaccination, immunity, or medical exemption for the following preventable diseases - Measles, Mumps, Rubella and Varicella [Chicken Pox]; and Pertussis [Whooping Cough].

Our people enjoy benefits including salary packaging, flexible working arrangements, and additional annual leave per year (depending on your role).

We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. So, even if you don't think you quite meet all of the skills listed or tick all the boxes, we'd still love to hear from you

If this sounds interesting, submit your cover letter telling us why you are the right person for this role, along with your resume. If you would like to discuss this position further or would like to view the full position description, please contact BYS directly on or via

Applications for this position close at 8:30am Thursday 4 September 2025. We may start interviewing for this role prior to the closing date, so don't delay your application.

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