Team Leader End User Computing

Company Description

Do amazing work

A career with Viva Energy is more than just a job. It's a chance to join a group of people dedicated to supporting Australia's evolving energy and convenience needs. We're a leading retail, industrial and energy business, and we've been helping Australians reach their destination for more than 120 years.

Our plans for the future support Australia's energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience.

At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.

About Viva Energy

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that's how we get the best outcomes.

Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.

Job Description

Join Viva Energy Australia as an End User Computing (EUC) Leader, you will be astrategic and hands-on technology leader ready to make a real impact? Viva Energy Australia is seeking a highly experienced End User Computing (EUC) Leader to drive excellence across multiple business EUC teams. This is a key leadership role focused on enhancing user experience, streamlining operations, and delivering continuous improvement in end-user technology services.

Responsibilities

• Lead and manage diverse EUC teams supporting various business divisions (Energy, Retail & Commercial)
• Develop and implement EUC strategies, standards, and best practices.
• Oversee the lifecycle of EUC technologies, including desktops, laptops, mobile devices, virtual desktops (VDI), collaboration tools, and endpoint security.
• Ensure high availability and performance of EUC services through proactive monitoring and incident management.
• Ensure to have an effective meeting room presence solution across groups for a seamless meeting experience during the town hall and business meetings.
• Collaborate with cross-functional teams to align EUC services with business needs.
• Manage vendor relationships and contracts related to EUC hardware and software.
• Drive continuous improvement initiatives and automation in EUC operations.
• Provide technical guidance and mentorship to team members.
• Maintain compliance with IT policies, security standards, and regulatory requirements.
• Prepare and present reports, metrics, and insights to senior stakeholders.

Qualifications

• Minimum 7 years of experience in End User Computing or related IT roles.
• Proven expertise in EUC technologies such as Microsoft 365, Windows OS, SCCM/Intune, VDI (Citrix/VMware), endpoint protection, and mobile device management.
• Strong leadership skills with experience managing cross-functional and geographically dispersed teams.
• Excellent stakeholder management and communication skills.
• Demonstrated ability to manage complex projects and deliver results.
• ITIL certification or equivalent knowledge is preferred.
• Experience in change management and service transition is a plus

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.