Senior Records and Digitisation Officer

Title: Senior Records and Digitisation Officer

Requisition ID: 8721

Work Type: Ongoing Full Time

Fixed Term Period: Not Applicable

Location: Melbourne - East

Date Posted: 10 Oct 2025

About Us
We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.

Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria's transport, planning and land services for use by all.

We foster a safe, inclusive and constructive place to work.

People, Legal and Governance
provides business enabling people, legal and corporate services functions, to drive a high-performance culture; timely and accessible legal advice and services; and to support integrated operations and portfolio wide programs.

About The Role
Based in our Spring Street office in the Melbourne CBD, the Senior Records and Digitisation Officer works as a senior member of a team to support the department to deliver on core operational priorities in a complex, confidential and sometimes sensitive environment

Position Accountabilities
Records and Information Management Support

• Provide subject matter expertise, advice and support

Mail Handling, Forwarding, Courier and Logistics Support
Use business knowledge to accurately monitor, action and supervise the digitised mail distribution.

Business Operations Support
Utilise digital skills with a range of M365 applications to support business operations and financial administration

Team and Leadership Support
Support the Team Leader with day-to-day operational oversight, including workflow prioritisation, escalation management, and work planning for junior staff.

Position Description, please click here:
Senior Records and Digitisation Officer

Key Selection Criteria
As a Senior Records & Digitisation Officer, you'll need to be capable of leading the implementation of records and information management systems that meet legislative and organisational requirements. You'll be able to guide others in using digital and technology tools, ensuring smooth integration of new solutions into daily operations. Your critical thinking and problem-solving skills will help resolve complex issues and deliver sustainable business improvements. You are experienced in fostering collaboration across teams, adapting to shifting priorities, and can champion innovation and continuous improvement. With a strong grasp of electronic records management, you'll be able to influence best practice, provide expert advice to stakeholders, and help build a culture that values quality, compliance, and digital excellence.

Qualifications And Experience

• Records and Information Management Practitioners Alliance (RIMPA) Certified Experienced Records Management Professional (CERIM) or equivalent demonstrable knowledge and experience (mandatory).
• Applied knowledge of the Public Records Act 1973 and relevant Public Record Office Victoria standards (desirable)

Other Information

• This position is an operational role, may need to support Mail Room opening hours for parcel collection, and may be required to work specific hours or commence work at a specific time due to mail processing requirements.
• Ability to undertake screen-based work and lift/move parcels/items up to 20kg on an ad hoc basis (following Work Health & Safety guidelines/procedures and utilising mechanical supports as required).
• Willingness to undertake a medical assessment and meet other safety compliance requirements.
• Willingness to sign a Privileged User Access Declaration.
• All new appointments to the department will be subject to a National Police Records Check and maintain a clear Police check.

Culture Value
We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department's goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the
'Apply'
button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at
11.59pm on Friday, 17 Oct 2025.
Please include both your resume and a cover letter. All applications must be submitted via the online portal, we're unable to accept email or manual submissions.

For further information about the role, please contact
Mary Young -
Team Leader Digitisation and Mail Services at

Important Information
If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email.