Improvement Lead, Mental Health Safety Priority Programs

Improvement Lead, Mental Health Safety Priority Programs (ID: REQ623102)

Employment Type: Health Manager Level 3 – Full Time, Exempt (Until June 2026)

Remuneration: $132, $150,222.00 per annum, plus 12% superannuation

Hours Per Week: 38

Additional Benefits: Career Development, One Allocated Day Off (ADO) in each 28-day roster cycle, and a culture focused on core values of Collaboration, Openness, Respect, and Empowerment

Location: 1 Reserve Road, St Leonards

Applications Close: 11:59 PM, Tuesday 2 December 2025

The CEC is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply

Where you'll be working

The Clinical Excellence Commission (CEC) is committed to providing leadership in safety and quality to improve health care for patients in NSW.  The primary focus of the CEC is to promote, and support improved clinical care, safety and quality across the NSW public health system, and to meet functions specified by the Minister for Health. The CEC Strategic Plan places priority on delivering high performing reliable systems and ensuring safety and quality in the provision of healthcare for 'every patient, every time' is consistent across NSW Health.

About the Opportunity

The position is responsible for applying expert skills, knowledge and experience of improvement science to investigate and facilitate solutions to system problems that improve quality, productivity and efficiency to assigned collaboratives and campaigns. The position will take a lead role in the Mental Health Patient Safety Program team in overseeing delivery on the mental health safety priorities (including reduction of restrictive practices and physical health of mental health consumers) and reporting on these to the Principal Lead, Mental Health Patient Safety and ultimately responsible to the Director, Systems Improvement.

For your application to be considered

To submit your application, please provide:

• Your resume (maximum five pages)

• A cover letter and completed online questionnaire addressing each of the following selection criteria.

Selection Criteria

1. Tertiary qualifications in a relevant discipline and/or equivalent experience and formal training in improvement methodologies and change management.
2. Demonstrated experience and application of improvement tools and the use of statistical process control software.
3. Demonstrated knowledge of mental health service priorities within NSW public hospitals.
4. Demonstrated experience in leading large-scale healthcare quality improvement initiatives fostering a systematic collaborative approach to improving patient outcomes, including management of multiple and concurrent initiatives with conflicting milestones and deadlines.
5. Highly developed interpersonal skills with demonstrated experience developing effective professional relationships with internal and external stakeholders including liaising with and influencing stakeholders to adopt and implement continuous improvement initiatives.
6. Demonstrated analytical skills, with the capacity to undertake qualitative and quantitative analysis including demonstrated ability conducting literature reviews and applying research; conducting data analysis and interpretation; preparing and presenting analysis and reports; and managing program risks and implications.
7. High level verbal and written communication skills with demonstrated experience drafting complex written documents such as reports, briefs and advice for the Principal Lead, MHPSP or delegate.

Need more information?

• Click here for the Position Description
• Find out more about applyingfor this position
• Learn more about the Clinical Excellence Commission

Additional Information

• Applicants will be assessed against the selection criteria in the Position Description.

• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.

• This position is a temporary position and requires full working rights in Australia (e.g. Australian citizenship/ permanent resident). If you currently hold a temporary visa that allows you to live and work in Australia, you may be eligible for employment opportunities in line with the conditions of your visa.

Contact People

Please contact the Hiring Manager Kimberley Fitzpatrick on  if you have any questions about this role.

For Aboriginal candidates who would like to talk to the CEC Aboriginal Workforce Consultant, please contact HSNSW- Support is also available through the Stepping Up website.

Please let HSNSW- know if you require any adjustments to the recruitment process so we can support you to present your best self.

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