Porter - InterContinental Brisbane

2 weeks ago

Brisbane, Queensland, Australia IHG Hotels & Resorts Full time $40,000 - $80,000 per year

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Nestled in the heart of Brisbane's CBD, InterContinental Hotel Brisbane has just opened to guests this winter, offering 321 spacious hotel rooms and suites, all day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city's top attractions. With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike.

We are looking for a well-rounded Porter to join our Concierge team.

Your Day to Day

  • Kicking off truly memorable guest experiences with the warmest of welcomes
  • Assisting guests with luggage, organising transportation, valet parking and fulfilling a variety of other needs the guests may have
  • Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
  • Completing other ad-hoc duties as requested to assist the front office team to fulfilling guest needs

What We Need from You:

  • Prior experience in valet, bell service, or front office roles in a luxury hotel environment preferred
  • Valid open driver's license (ability to drive automatic and manual vehicles)
  • Impeccable grooming and a polished, professional demeanor
  • Excellent communication and guest service skills
  • Able to lift heavy luggage and stand/walk for long periods
  • A proactive attitude and ability to remain composed and courteous overnight
  • Availability to work overnight across a 7 day roster

What You Can Expect From Us

Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care - that you notice the little things that make a difference to guests as well as always looking for ways to improve – in return we'll reward all your hard work with a great salary and benefits – including accommodation, package benefits, great room discount and superb training.

We are proud to be IHG and we know you will be too. Visit to find out more about us.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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