Supply Chain Support Specialist

2 days ago

Mulgrave, Victoria, Australia Big Post Pty Ltd Full time $60,000 - $80,000 per year

Join Big Post — Where Operational Excellence Matters

Are you a detail-oriented problem solver who enjoys keeping systems and processes running smoothly? Big Post is looking for a Supply Chain Support Specialist to join our team in Mulgrave, Melbourne.

This is a hands-on role supporting our supply chain operations, where your ability to troubleshoot, maintain system accuracy, and assist with onboarding and projects will make a real impact.


Who Is Big Post?

Big Post is an Australian-owned transport company helping small and medium businesses book freight smarter. Our platform is simple, powerful, and backed by a team that values reliability, initiative, and continuous improvement.


What's In It For You?

  • Immediate start available
  • Monday to Friday schedule - no weekend work
  • Flexible start times between 7:00am–8:30am
  • Hybrid work - potential to work from home up to 2 days a week
  • Competitive salary + super
  • Free onsite parking & access to our gym
  • Supportive team culture with opportunities to grow

About the Role

As a Supply Chain Support Specialist, you'll be the first point of contact for supply chain-related queries. You'll work closely with internal teams and external partners to resolve issues, maintain system settings, and support onboarding and project tasks.

Your responsibilities will include (but are not limited to):

  • Investigating quoting and booking errors
  • Managing support tickets with FMS providers and carriers
  • Maintaining accurate carrier settings and documentation
  • Assisting with onboarding new transport solutions and services
  • Supporting supply chain projects and system testing
  • Keeping registers and documentation up to date

We Want to Hear From You If You Are:

  • Detail-oriented and great at juggling multiple tasks
  • Comfortable spotting discrepancies in data
  • A clear communicator — written and verbal
  • Confident using Microsoft Office tools
  • Proactive, reliable, and not afraid to escalate issues
  • Able to document and follow processes with precision
  • Possess a mindset geared toward continuous improvement

Apply Now

If you're ready to contribute to a growing business and thrive in a role that values precision and initiative, we'd love to hear from you.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

Applications, including a CV and covering letter addressing the key requirements of the role, should be submitted via "Apply for this job" link. Due to the volume of applicants, only short-listed applicants will be contacted.

Recruitment Agencies — thanks, but we're managing this one directly.

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