Neighbourhood Leader

Australian Unity's Home Health Neighbourhoods are a vibrant and supportive community of connected health and care professionals. They work together to empower customers, helping them understand their wellbeing needs and navigate complex healthcare systems, networks, and relationships. They deliver quality, safe care, that enables customers to live and age well at home or in a place of their choosing.

Your opportunity

The Neighbourhood Leader is a visionary and inspirational person eager to make a difference in the lives of ageing Australians. As the conductor and orchestrator of the neighbourhood ecosystem, the Neighbourhood Leader puts the customer front and centre, while coordinating the day-to-day operations of the neighbourhood to deliver safe and high-quality care to customers and patients.

You will directly lead a team of Care Team Leaders whilst also being the driving force to inspire the broader neighbourhood team, Practice Leads, and multidisciplinary team (MDT's) to accept the challenge of embracing new ways of working, always focused on customer outcomes. As the Neighbourhood Leader you will work alongside the broader ecosystem, to strengthen the integration and delivery of services as well as working relationships. This role will utilise organisational development approaches to bring together people from across our Home Health business, external health partners and agencies, to develop a high performing and cohesive team with the right values, behaviours, and competencies.

This permanent full-time role will be worked from our Eastgardens office location, Monday to Friday.

Your skills and experience

• Certificate IV or Diploma in relevant field, Business qualification (or equivalent experience)
• Demonstrated operational and frontline experience in the care industry
• Demonstrated experience leading geographically dispersed teams
• Excellent verbal and written communication skills combined with demonstrated ability to engage with a frontline workforce using various communication channels
• Proficiency using the Microsoft Office suite of applications
• Working knowledge of regulatory requirements including funding types and aged care quality standards
• Ability to build partnerships within the business and achieve outcomes through others

Benefits & Perks

• Additional yearly paid Well-Being, Community and Deep Listening leave days
• Fitness Passport Discounts
• Purchase up to 2 extra weeks annual leave per year
• Employee discounts across Health, general insurances, travel and accommodation
• Novated Leasing options for a new car through Maxxia or Flare Cars

Australian Unity is an Equal Opportunity employer. We encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and mature aged people. To view our Reconciliation Action Plan, please click