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Receptionist

2 weeks ago

Brookvale, Australia Phoenix Recovery Full time $32,000 per year

Job Summary:

Our innovative health clinic is looking for a dedicated casual receptionist that can work alternating AM and PM shifts to handle client-facing duties as well as general office management. We are looking for an enthusiastic, positive, and organised receptionist to join our team.

About the role

  • Welcoming patients and visitors, answering the telephone and dealing with enquiries.
  • Processing payments and HICAPS Healthcare rebates - experience with HICAPs (desirable but NOT essential)
  • Booking Patients appointments using Cliniko and rescheduling practitioners' appointments as and when required (previous experience with Cliniko desirable but NOT essential)
  • Assisting Patients with completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.
  • Maintaining confidentiality at all times
  • Requesting reports from other medical establishments.
  • Proactively working to increase leads and monitor feedback and managing the acquisition of new clients from our associated partners.
  • Contribution to social media content
  • Keeping a clean ad tidy reception, waiting area, and kitchen
  • Upkeep of the clinic and treatment rooms, including emptying bins, rotating towels, candles/diffusers, making tea, filling water cooler
  • Faxing, scanning, filing, and mailing,
  • General office: ordering stationery, clinic supplies

Essential skills and Expertise:

  • Current Customer service experience
  • Advanced communication skills
  • Attention to detail, multitasking and able to prioritise
  • Experience using Microsoft excel and word and Thunderbird email
  • Hands on attitude and able to multitask
  • Some sales, marketing, and social media experience

Benefits and Perks:

  • A relaxed and fun environment in which we treat our staff like family.
  • Discount on ALL of our services and recovery technologies and free coffee.

Job Type: Casual

Pay: $32.00 per hour

Expected hours: No less than 12 per week

Benefits:

  • Employee discount

Schedule:

  • Afternoon shift
  • Monday to Friday
  • Morning shift
  • Weekend availability

Work Authorisation:

  • Australia (Preferred)

Work Location: In person