Melsafe Operations Response Officer

ORGANISATION UNIT:

LOCATION:

TENURE:

CLOSING:

SYNOPSIS:

Looking for a role that's active and meaningful?

The City of Melville's MelSafe Community Safety Service is seeking Operations Response Officers for our frontline team.

This is not your average patrol job. You'll be first on scene to a wide range of incidents – from animal control and local law breaches to welfare checks, antisocial behaviour and urgent community safety matters. It's about fast, proactive response and a strong, visible presence in the community.

Salary: Up to $98,600 p.a. + 12% Super

• Base: $79,100 to $84,381 p.a.
• Shift Payments: Up to $14,300 extra p.a.

Available Roles & Rosters: Three (3) 7:7 rotating roster positions – day, afternoon & night shifts

Location: City of Melville Operations Centre

Employment Type: Temporary Full-Time

What You'll Do

• Patrol and respond across the City (day, afternoon & night shifts)
• Take proactive action to prevent and deter community safety and compliance issues
• Investigate and enforce under the Dog Act, Cat Act, Local Laws & more
• Handle animal management, parking, noise, litter & security-style responses
• Provide initial response to incidents before escalation to Investigations Officers if required
• Collaborate with WA Police and partner agencies
• Use modern technology for dispatch, reporting, and evidence collection

What We're Looking For

• Current C Class Driver's Licence
• Current National Police Clearance or willingness to obtain
• Extensive experience or qualifications in compliance, investigations, or local laws (ROCS 1 & 2)
• Strong knowledge of relevant legislation and its application
• Proactive, adaptable, and calm under pressure
• Excellent communication, conflict resolution, and decision-making skills
• Physically fit and resilient for a fast-moving role

Desirable: Experience in court experience, ranger services, animal management (dangerous dog handling), investigations or enforcement roles

Be part of something bigger. Be part of MelSafe. To see MelSafe in action, watch our launch video.

How to Apply

Apply online via the Apply button and provide a comprehensive resume and cover letter (no more than 2 pages) demonstrating fulfilment of essential requirements outlined in the Position Description attached.

Closing Date: Friday, 24 October 2025, 11.59PM AWST.

For further information about this position, please contact: Andrew Cook, Service Lead – MelSafe Operations on

If you are interested in this exciting opportunity, we strongly advise you apply as soon as possible as the City reserves the right to close this advertisement before the closing date.

Why The City of Melville?

We are a welcoming and diverse community that enjoys a blend of retail and business precincts and an abundance of open spaces in a unique, natural landscape, along the shores of the beautiful Swan and Canning Rivers.

We are proud to be recognised as an Inclusive Employer – a prestigious award that benchmarks workplace inclusion across various diversity areas. This recognition is the only one of its kind in Australia and highlights our commitment to fostering a workplace where diversity is celebrated, and inclusion thrives. In everything we do, we focus on our EPIC values of Excellence, Participation, Integrity and Caring and we aim to achieve an inclusive, vibrant, and sustainable future.

Why Belong?

Elevate your work experience with the City of Melville's benefits

• Join an award-winning, Inclusive Employer recognised for diversity, accessibility and welcoming workplaces
• Enjoy annual salary increases of 4%, effective each year from 1 July 2025 to 1 July 2027
• Enjoy flexible working arrangements that help balance work and life
• Stay active with a free LeisureFit membership
• Save time and money with free on-site parking
• Celebrate your special day with Birthday Leave – no work on your big day
• Access paid parental leave to support your family
• Take more time to recharge with 2 extra days of annual leave plus the option to purchase additional leave (up to 10 weeks off per year)
• Benefit from a generous superannuation co-contribution of up to 15.5%
• Maximise your pay with salary packaging and novated leasing options
• Grow your career with structured professional development and study assistance programs
• Look after your wellbeing with wellness initiatives and Employee Assistance Programs
• Connect outside of work with a vibrant social club

The City of Melville celebrates diversity, inclusion, and belonging. We welcome and strongly encourage applications from individuals of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people living with disabilities.

Please note that the City does not offer visa sponsorship. While permanent positions are generally only open to Australian citizens or permanent residents, permanent positions may occasionally be filled on a fixed-term basis. In such cases and for fixed-term or casual roles, applicants with temporary unrestricted work rights in Australia (and residing in Perth) may be considered, provided they have unrestricted work rights for the duration of the appointment.

All candidates applying for a position where the use of 'plant and machinery' or driving a vehicle is an inherent requirement of the role and other 'high risk' facilities where public safety is at risk, will be required to pass a drug and alcohol test as part of a pre-employment medical.

We appreciate the interest from Recruitment Agencies in collaborating with us, however, at this time, the City of Melville is managing the recruitment process for this role. Please refrain from submitting candidate profiles to our team. Rest assured, should the need for external assistance arise in the future, we will not hesitate to reach out to recruitment agencies.