Assistant Manager

Department: Northern CPPYJ

Location:
Glen Innes, NSW, AU, 2370

Custom Field 4: 78121

Assistant Manager –

Glen Innes Youth Justice Community Office,

Youth Justice

• Ongoing, Full time
• Location: Glen Innes
• Clerk Grade 8/9 Salary ($121,845 - $133,105 pa), plus employer's contribution to superannuation and annual leave loading

This is a targeted recruitment.

While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait islander descent.

This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.

Your role

As an Assistant Manager for Glen Innes Youth Justice Community Office, you will manage a multidisciplinary team providing service/program delivery that aims to the reduce re-offending of juvenile offenders and enhance their functioning and/or reintegration into the community and increase community safety.

This role is committed to building a workforce that better reflects the perspectives of the Aboriginal and Torres Strait Islander communities we serve and develop and maintain relationships with the Aboriginal community and key stakeholders to successfully deliver programs.

What you'll do

• Manage a team in service delivery and programs ensuring efficient allocation of resources and ongoing performance management and development of staff and identify opportunities to improve staff skills and capabilities that contribute to effective service delivery.
• Supervise staff in delivering intervention and facilitating youth justice conferences, including day-to-day discussions, formal supervision, case plan reviews and report approval to ensure good quality intervention, duty of care and support the organisation's primary goal of reducing recidivism among young people who offend.
• Undertake Risk Assessment and Management to identify risk posed to the community by clients and how this can be minimised through intervention, supervision and risk management strategies and ensure the safety (physical and psychological wellbeing) of staff in the field and in the office.
• Ensure accurate record-keeping and data integrity of the CIMS system, to support effective planning, decision making and Quality Assurance process, contributing to the accountability and continuous improvement of the Unit.
• Work collaboratively, coordinate and communicate with staff, Area Manager and a range of government and non-government stakeholders on service delivery and best practice standards.
• Implement changes ensuring that decisions made at a management level are communicated clearly and with transparency to staff, to ensure staff are fully briefed on current actions and activities in the unit, create clear expectations, and encourage trust in leadership in accordance with Departmental policies, procedures, standards and best practice guidelines.

What we're looking for

• Recognised tertiary qualifications (diploma or higher) in social work, welfare, psychology, criminology, education or related field or relevant experience.
• A current Driver's Licence
• Current NSW Working with Children Check clearance

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the focus capabilities & requirements of the role and answer the two targeted questions below:

• Explain why cultural safety is important and describe strategies you would implement to enhance & ensure the cultural safety of your Aboriginal staff and the young people and their families that encounter Youth Justice?

• As an Assistant Manager you will need to work with the local community to reduce the over-representation of Aboriginal young people presenting to the court system. Can you describe what strategies you will undertake to develop and maintain collaborative partnerships with the key community stakeholders to achieve this and please provide examples where you have successfully implemented these strategies in the past.

Applications close Tuesday 21 October 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Shannon Hinton on or via

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Lisa Smith on or contact via

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people.

Thank you for your interest in this role. We look forward to receiving your application.

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