Business Process Lead

About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

About the role

As a Business Process Lead, you will be driving impactful process improvements across strategic priority areas and initiatives, from enterprise-wide projects to localized efforts. In this role, you will bring rigor, methods, and tools to uplift process maturity, deliver measurable improvements, and ensure seamless integration with third-party processes. You will act as a process leader, challenging the status quo to achieve significant business outcomes while being hands-on as needed. Additionally, you will drive transformation through coaching, providing delivery services for high-impact continuous improvement initiatives, and helping business units prioritize their efforts. Be part of a team that values innovation, collaboration, and continuous improvement.

Responsibilities

Strategic Impact: Play a crucial role in identifying, recording, and managing business process improvement risks, ensuring alignment with Sydney Water's practices and standards.

Expertise and Innovation: Bring your process improvement expertise to our Centre of Excellence, utilising cutting-edge methods, tools, and templates.

Corporate Alignment: Understand and contribute to Sydney Water's corporate strategy, embodying our values and behaviours to foster a positive and productive work environment.

Team Leadership: Lead and drive project teams to deliver significant process improvement benefits, maintaining high performance and alignment with our signature behaviours and values.

Collaborative Environment: Participate in team development, planning, and coordination activities to enhance team effectiveness.

Continuous Development: Maximise opportunities for coaching, training, and professional development to continually enhance your skills and capabilities.

Strategic Contributions: Contribute to board, committee, and executive papers for informed decision-making.

Mentorship and Growth: Coach, mentor, and develop the process maturity and improvement capabilities of project team members and colleagues.

About You

Essential Requirements

Tertiary qualification in business, engineering or related field, or experience deemed equivalent.

Lean Six Sigma Green Belt or Black Belt or Master Black Belt.

10 years' experience in process improvement (lean, six sigma, TPM, TQM, TOC, Triz) or transformational projects

Demonstrated experience in implementing Lean, Six Sigma and/or other similar process improvement methodologies to identify waste and inefficiencies and develop action plans for improvement.

Strong analytical/ statistical analysis skills

Excellent communication skills, including translating technical details for non-technical audiences.

Experience working within agile methodologies.

Applicants must be Australian Citizens or Permanent Residents.

Dive into Our Great Benefits:

Competitive Remuneration: We'll ensure that your skills and contributions are valued and rewarded appropriately.

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

Closing date: 10th July 2025

For more information, or to request an accommodation information, you can contact ***************

At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers' quality of life and safeguarding Sydney's future. We see the world is changing, so we are changing too.

Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.

We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA people, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire's Terms, Privacy Policy and Sydney Water's Privacy Collection Statement – Job Application. Please see the position description for the role's full accountabilities.