Membership Coordinator

About Us

SAVVY is a centre of excellence; a place of innovation, holistic, evidence-based exercise and therapy for all people on their own fitness, rehabilitation and wellbeing journey. It is important to us that our clients feel listened to, safe and supported in professional hands. We recognise that no two people are the same – our clients come from different backgrounds, with different starting points and varied goals and expectations about their treatment and fitness options. Understanding this is at the centre of our approach and therefore providing experiences tailored to the individual is our goal.

If you …

• Have a passion for health and fitness;
• Are experienced in membership management and event coordination; and
• Thrive in a collaborative and dynamic team environment …

Then we have an exciting opportunity for you to join our team at Savvy

What are we looking for?

We are seeking an organised, proactive, and resourceful individual to join our team on a part-time basis. This role involves building strong relationships with our existing members, cultivating new and potential members, coordinating member activities and events, and supporting business growth through effective communications and positive client experiences across our Recreational services.

This position would be ideal for a working parent, looking for school hours who is passionate about health and fitness, and making a difference to the community

The Membership Coordinator role involves:

• managing and growing the SAVVY membership base, ensuring excellent service and support, and addressing membership and event-related issues promptly;
• overseeing membership onboarding and converting enquiries to memberships;
• boosting participation among existing members and identifying new opportunities;
• supporting strategies to attract new members and increase event participation;
• coordinating and executing events, ensuring smooth operations;
• engaging with members through class participation and operational interactions;
• collaborating with teams to promote services and integrate wellness initiatives;
• analysing and reporting on membership and event metrics;
• performing communications and social media activities, in line with our strategy and brand, with the support of the Marketing & Communications team;
• maintaining a welcoming and safe recreation space.

To be successful in this role you will have:

• experience in membership management and event coordination;
• strong communication and interpersonal skills;
• the ability to work collaboratively with cross-functional teams;
• proficiency in social media and content creation;
• excellent organisational and problem-solving abilities.

Candidates will possess a Current Working with Children Check, have received two doses of COVID-19 vaccination, have annual influenza vaccination, be willing to undertake a National Police History check and have valid Right to Work status in Australia.

Why work at SAVVY?

Our team members enjoy:

• working in a fun, client focused and team environment;
• access to company wellbeing initiatives and services including a free Savvy Fitness Membership, access to the Healthy Body and Mind Hub and access to discounted store gift cards;
• Employee Referral (Refer a Friend) Scheme;
• access to a confidential Employee Assistance Program (EAP), providing 24-hour a day, 7-day a week confidential counselling and online resource library.

Savvy is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment where everyone from any background can be themselves.

Our Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. Savvy is not responsible for any fees related to unsolicited resumes.

Part of the Thrive Care Group brands – delivering personalised care across aged care, disability services, allied health and movement therapy to help every person thrive. One Purpose, Three Specialised Brands.