Aftermarket Service Engineer

6 days ago

Epping, Australia Eriez Full time $90,000 - $120,000 per year

About the Business

Since 1942, Eriez has been more than a company—it's a catalyst for innovation. Our journey began in the heart of Erie, Pennsylvania, but our impact reverberates across six continents, with our office in Epping, VIC. It's not just the cutting-edge tech; it's the Eriez spirit. Here's why we're not your average separation technology powerhouse:

  • Magnetic Magic: Our magnetic separation tech isn't just science; it's sorcery. We make metals dance, particles align, and impurities vanish
  • Metal Detectives: Forget Sherlock Holmes; meet our metal detectives. They sniff out hidden treasures in conveyor belts, recycling streams, and mining pits. CSI: Scrapyard Edition
  • Material Maestros: Handling materials isn't a chore; it's an art form

Join the Innovation

We are seeking a driven Aftermarket Sales Engineer to join our Flotation team. This role focuses on growing aftermarket business for Eriez flotation equipment, including spare parts, service, upgrades, and technical solutions. The successful candidate will combine strong technical expertise with commercial acumen to support customers, develop relationships, and expand our presence in the market.

Key Responsibilities:

  • Develop and manage aftermarket sales opportunities for Eriez flotation equipment, including spare parts, retrofits, consumables, and service contracts
  • Build strong customer relationships with processing plants, engineering firms, and service providers
  • Provide technical support and recommendations to customers to improve flotation performance and equipment reliability
  • Identify growth opportunities through site visits, customer feedback, and market trends
  • Collaborate with internal engineering, service, and product management teams to deliver tailored aftermarket solutions
  • Prepare proposals, quotations, and presentations to support sales efforts
  • Track sales performance and meet or exceed aftermarket revenue targets

his role will require you to visit our customer sites and may require overseas travel as well as provide phone and online support to ensure the best outcome for our customers.

Requirements

Join a company that values precision, innovation, and strong project leadership. You will work with industry-leading experts and play a critical role in delivering projects that shape the future of engineered solutions.

About You

  • Degree in Mechanical, Chemical, or Mining Engineering (or related field)
  • 3+ years' experience in sales, service, or engineering within mineral processing, preferably in flotation equipment
  • Strong technical understanding of flotation circuits, equipment, and consumables
  • Excellent communication, negotiation, and relationship-building skills
  • Self-motivated, results-driven, and comfortable working independently and within a team
  • Willingness to travel regularly to customer sites

Benefits

  • Competitive salary and performance-based bonuses
  • Extra 3% Superannuation
  • Collaborative and supportive work environment and working with our global team
  • Access to professional development opportunities

Ready to take your career to the next level? If you are eager to learn and love orchestrating a symphony of sales strategies and programs aimed at delighting our customers and maximising revenue then APPLY NOW with your resume, cover letter and 5 reasons why we should hire you.

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