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Senior Infrastructure Engineer

2 weeks ago

Canberra n Capital Territory, Australia Really Awesome People Full time $104,000 - $130,878 per year

Services Australia
is seeking a
Senior Infrastructure Engineer (Senior Gateway Engineer)
to manage and maintain critical gateway and networking infrastructure that supports digital services. The role involves providing expert advice on ICT platforms, liaising with third-party suppliers, and ensuring the robustness, security, and reliability of the agency's gateway systems.

This position will be based
onsite
at
134 Reed St, Greenway, ACT
, with standard full-time hours of
40 per week
. Hybrid working arrangements may be considered after the initial 6 weeks onsite, with at least
3 days per week required onsite
thereafter.

Key Skills and Experience Requirements

  • Extensive experience in the
    design, management, and maintenance of internet gateway and/or large-scale data centre networking environments
    (minimum 5 years).
  • Technical proficiency with
    F5/Blue Coat Layer 4-7 switching, load balancing, and proxy systems
    .
  • Experience designing and deploying
    Cisco data centre technologies
    such as
    Cisco ACI, routers, Nexus switches
    , and routing protocols (
    BGP, OSPF, EIGRP
    ).
  • Knowledge of
    Palo Alto firewalls and IPS solutions
    , VPN technologies, email systems, and
    DNS (Infoblox)
    .
  • Experience integrating
    hybrid and public cloud services
    into infrastructure designs.
  • Demonstrated ability to develop and maintain
    system architecture and design documentation
    .
  • Strong knowledge of
    Australian Government information security policies
    , the
    ASD Information Security Manual
    , and the
    Essential Eight
    .

Key Duties and Responsibilities

  • Design, evaluate, and implement infrastructure requirements to meet future agency needs.
  • Provide expert technical support for
    project build, test, and solution deployment activities
    .
  • Prepare, review, and maintain
    design documentation, implementation plans, test plans, and support procedures
    .
  • Assist in the development and implementation of
    strategies, operational policy, procedures, and change initiatives
    .
  • Participate in
    change management processes
    and communicate implications of configuration changes.
  • Provide
    specialist and strategic advice
    to senior executives and stakeholders.
  • Share knowledge, mentor colleagues, and act as a
    subject matter expert
    within the team.
  • Conduct research on emerging technologies and recommend
    suitable solutions
    for the agency.
  • Engage and partner with other agencies and service providers to enhance
    service delivery capability
    .
  • Manage the operation of
    backup, high availability, and disaster recovery solutions
    .
  • Administer and maintain
    gateway network infrastructure
    and associated technical layers.

Technical Skills

  • Cisco data centre technologies
    (ACI, routers, Nexus switches) and routing protocols (BGP, OSPF, EIGRP)
  • F5/Blue Coat Layer 4-7 switching/load balancing
  • Palo Alto firewalls and IPS solutions
  • VPN, email, and DNS (
    Infoblox
    ) solutions
  • Integration of
    hybrid and public cloud services

Working Arrangements

  • Location
    : Canberra, ACT –
    134 Reed St, Greenway
  • Hours
    : Full-time, 40 hours per week
  • Hybrid Work
    : Initial 6 weeks onsite mandatory. Post this, hybrid work may be considered, with a minimum of 3 days onsite per week.

Security Clearance

  • Candidates must
    hold NV1 Security Clearance
    prior to commencing work.

Period of Engagement

  • Estimated Start Date
    : Saturday, 01 November 2025
  • Initial Contract Duration
    : 12 months
  • Extension Term
    : Up to a maximum of
    24 months
    , as required.

Essential Criteria

  1. At least
    5 years' demonstrated experience
    in the design, management, and maintenance of
    internet gateway and/or large-scale data centre networking environments
    .

Desirable Criteria

  1. Demonstrated experience in
    F5/Blue Coat Layer 4-7 switching/load balancing and proxy systems
    .
  2. Experience designing and deploying
    Cisco data centre technologies
    (ACI, routers, Nexus switches, BGP/OSPF/EIGRP).
  3. Proficiency with
    Palo Alto firewalls, IPS solutions, VPN, email, and DNS (Infoblox)
    .
  4. Experience integrating
    hybrid and public cloud services
    .
  5. Knowledge and compliance with
    Australian Government information security policies
    ,
    ASD ISM
    , and
    Essential Eight
    .

About the Organisation

Services Australia
is at the frontline of government service delivery, supporting millions of Australians. This role enables the agency to supplement its existing ICT workforce, providing
high-quality infrastructure services
, and ensuring digital services are delivered securely, reliably, and efficiently. The successful candidate will play a critical role in supporting the
gateway network infrastructure
, driving operational excellence and innovation in a secure, high-performance environment.