Customer Service Attendant

3 days ago

Lismore Far North Coast, Australia Coolangatta Tweed Tenpin Full time $40,000 - $60,000 per year

About the role

Coolangatta Tweed Tenpin is seeking an enthusiastic and customer-focused Customer Service Attendant to join our team in Tweed Heads, NSW. This is a casual/part time position, offering the flexibility to work around your schedule. As a Customer Service Attendant, you'll be the friendly face of our bowling centre, ensuring our customers have an exceptional experience from start to finish.

What you'll be doing

  • Greeting customers and managing the front desk, including booking lane reservations and processing payments
  • Providing exceptional customer service and assisting customers with their needs, such as equipment rental and food/beverage orders
  • Maintaining a clean and well-organised bowling centre, including restocking supplies and performing cleaning duties
  • Promoting additional services and products to customers to maximise revenue
  • Adhering to all company policies and procedures to ensure a safe and enjoyable environment for our customers

What we're looking for

  • Previous experience in a customer service or retail role, preferably in the leisure or hospitality industry
  • Strong communication and interpersonal skills, with the ability to provide a warm and friendly service
  • Excellent problem-solving and decision-making skills to handle customer inquiries and concerns
  • Ability to work effectively as part of a team, as well as independently
  • A positive attitude and the flexibility to work a variety of shifts, including evenings and weekends

What we offer

At Coolangatta Tweed Tenpin, we value our employees and offer a range of benefits to support your work-life balance. These include:

- Competitive hourly rates

- Flexible scheduling to accommodate your lifestyle

- Opportunities for growth and development within the company

- Discounts on food, beverages and bowling services

About us

Coolangatta Tweed Tenpin is a family-friendly bowling alley located in the heart of Tweed Heads, NSW. For over 60 years, we've been providing the local community with a fun and affordable entertainment destination. As a trusted local business, we pride ourselves on our commitment to customer satisfaction and creating a welcoming environment for all.

If you're passionate about customer service and looking for an opportunity to join a dynamic team, we'd love to hear from you. Apply now to become our next Customer Service Attendant

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