Depot Officer

Support daily operations and help deliver the sweet things Australians love.
Sugar Australia has an exciting opportunity for a permanent full-time Depot Officer to join our team at our North Fremantle WA site. Reporting to the Site Manager, this hands-on role is key to ensuring our products are delivered in full, on time, and to the highest standards for our customers.

As a valued member of our depot operations, you'll be involved in everything from dispatch and inventory coordination to quality checks and site improvement initiatives, all while helping us maintain a strong focus on safety, accuracy and customer satisfaction.

The sweet things you'll be involved in:
As Depot Officer, you'll play a key role in the day to day operations of our North Fremantle site. Your responsibilities will include:

• Managing daily dispatch, generating pallet exchange documents, and ensuring accurate data entry in the pallet control system.
• Planning and storing stock efficiently, managing product container traffic, and participating in daily cycle counts.
• Labelling stock accurately to ensure correct product information is linked to pallet contents.
• Conducting daily micro sampling and brix analysis (measuring sugar concentration) and monitoring reverse osmosis readings to support liquid sugar production.
• Identifying and repairing damaged pallets, maintaining hygiene standards, and participating in annual HACCP training.
• Engaging directly with customers and internal teams to ensure smooth dispatch and respond to changing customer requirements with professionalism and care.
• Actively contributing to site improvement programs and business safety initiatives.

What we're wanting you to bring to the table:
This role is perfect for someone with strong organisational and customer service skills, who takes initiative and a proactive approach to tasks. You'll also have:

• A current Forklift Licence with at least 2 years experience operating a forklift.
• Minimum 2 years experience in a warehouse or depot environment, ideally within a food grade or hygiene controlled setting.
• Previous experience in Food/Beverage Manufacturing or Packing.
• Exposure to GMP and HACCP requirements, with an understanding of hygiene and quality standards.
• Familiarity with track and trace scanning systems and Inventory Management Systems.
• Intermediate skills in Microsoft Office (Excel, Word, Outlook).
• A proactive approach to process control, with a willingness to learn and contribute to continuous improvement.
• Basic mechanical aptitude or hands-on experience with equipment.
• Strong communication and customer service skills, with the ability to manage internal and external customer interactions professionally and responsively.

About Sugar Australia:
Sugar Australia is the nation's trusted partner in sugar and ingredient solutions, enabling our customers to make great products for every home since 1855. We proudly own and operate refineries, packing facilities, sugar silo terminals, and warehouse distribution sites across the country.

You'll find our retail products at your local supermarket under the iconic CSR sugar brand. We also supply refined sugar products and many other ingredients to the industrial, foodservice, and hospitality industries, serving some of the largest brands in the country.

When you join Sugar Australia, you're not just stepping into a job - you're becoming part of a passionate, inclusive, and values-led culture that champions collaboration, learning and continuous improvement.

Why Sugar Australia?

• Competitive salary and benefits package, including onsite parking and exclusive corporate discounts.
• Health and wellbeing programs, regular social events, and employee recognition initiatives.
• Opportunities for career development and ongoing learning.
• A friendly and collaborative culture, grounded in community values.
• Access to our extensive product library - perfect for those with a passion for baking.

We are an equal opportunity employer and encourage applications from all backgrounds, identities, and experiences.

Apply Now
Ready to roll up your sleeves and help keep our depot running smoothly? Apply today and be part of the team that delivers the sweet things Australians love

Business unit Sugar Australia