Administration Coordinator

Alawa Plumbing Pty Ltd is a Civil & Hydraulic Contractor with Power and Water over the past 40 years. It is is a proud family-owned and operated business located in Berrimah servicing contracts for the NT Government, Local Council's and Private Sector in the Northern Territory. We provide high quality commercial plumbing services across Darwin and the regional NT. Our close-knit team values professionalism, honesty and hard work and we're looking for someone who shares those values.

The ideal candidate is friendly, professional, highly organised, and thrives in a fast-paced, dynamic environment. You should be confident managing competing priorities, solving problems independently, and taking initiative to improve systems and workflows.

Key Responsibilities:

Develop, update and implement systems, policies & procedures to streamline processes and improve efficiency

Coordinate maintenance and repairs works with plumbers

Prepare quotes and complete daily invoicing

Maintain accurate compliance records, licences, and safety documentation

Prepare regular reports on work orders statuses

Schedule and manage jobs using ServiceM8

Facilitate internal admin and tool box meetings

Streamline office processes to increase efficiency

Build and maintain effective relationships with clients, and stakeholders

Liaise directly with local Government and Council departments regarding permits and invoicing processing

Process and manage customer invoices, ensuring accuracy and completeness

Communicate with customers regarding any invoice discrepancies or issues

Maintain accurate records of invoices, payments and receipts

Assist with other administrative tasks as required, such as data entry, filing, and correspondence

Keeping internal systems and HR records accurate and up to date

Ability to work independently and manage multiple priorities

Minimum 2+ years of administration or office experience is required

High school completion is a minimum qualification requirement

Australian citizenship is required for this position