senior customer service coordinator

2 days ago

Berrimah, Northern Territory, Australia Beaumont Tiles Full time $90,000 - $120,000 per year

BEAUMONTS - Creating dream spaces

  • Be part of a nationally recognised, market-leading brand
  • Lead customer service excellence and operational process control
  • Attractive salary package + employee benefits

THE OPPORTUNITY…

We are looking for a Senior Customer Service Coordinator to join our Darwin team. This pivotal role is all about combining customer service excellence with sales administration and operational oversight. You'll manage client relationships, oversee order accuracy, and ensure smooth coordination across sales, procurement, accounts, and warehouse functions.

YOUR DAY-TO-DAY…

  • Be the senior point of contact for complex client enquiries and issue resolution
  • Manage quotations, specifications, and follow-ups to secure repeat business
  • Oversee pricing structures, order accuracy, and debtor control
  • Coordinate workflows across multiple departments to keep operations running smoothly
  • Support the Commercial Manager with reporting, submissions, and strategic initiatives

WHAT YOU'LL BRING…

  • Strong background in customer service, administration, and sales support
  • Ability to resolve complex client issues with professionalism and integrity
  • High attention to detail with a knack for financial oversight and debtor management
  • Excellent communication skills – both verbal and written
  • Confidence with systems, reporting tools, and process improvement initiatives
  • A resilient, flexible, and positive approach to changing business priorities

THE PERKS...

  • Be part of a market leader and nationally recognised company
  • Attractive remuneration packages with incentives
  • Employee assistance program (EAP)
  • Training and development opportunities
  • Fun and collaborative work environment

ABOUT US…

Beaumont Tiles is Australia's biggest tiles and bathroom ware retailer with over 110 outlets Nationwide. An innovative market leader, Beaumont Tiles buyers travel the globe to bring back the best in tiles, stone, and bathroom ware. Beaumont Tiles has company-owned and franchised stores servicing trade, home builders and renovators, and the commercial sector.

HOW TO APPLY…

If you are looking for the next step in your career, this is a great opportunity for you to make your mark and further develop your career with a growing and successful company. If you want to join a great team, click 'Apply'now

Enjoy your work with Beaumont Tiles

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