Logistics Coordinator

5 days ago

Mareeba QLD, Australia Australian Native Products Full time $55,000 - $60,000 per year

As the Logistics Coordinator, you will play a pivotal role in ensuring that our high-quality products are dispatched to customers with precision, care, and timeliness. This position is ideal for someone who thrives in a fast-paced environment, enjoys working cross-functionally, and is passionate about contributing to a purpose-led organisation.

Key Responsibilities

Logistics & Coordination

  • Process and dispatch product samples and pre-shipment samples to domestic and international customers.
  • Use online platforms (Startrack, Australia Post, DHL) to coordinate shipments.
  • Liaise with sales, quality, and production teams to ensure timely and accurate order fulfilment.
  • Manage international freight logistics including quotes and bookings.
  • Generate all required shipping documentation and labels.
  • Monitor freight delivery timelines and follow up to ensure orders arrive as scheduled.

Administration & Reporting

  • Maintain accurate dispatch records and logistics data.
  • Manage all logistics-related documentation, ensuring accuracy and compliance.
  • Assist with ordering packaging supplies and office amenities.
  • Support broader operational initiatives and business growth through cross-functional collaboration.

Sales Support & Customer Service

  • Process customer orders in alignment with country-specific requirements.
  • Communicate stock availability and dispatch timelines to the sales team.
  • Flag fulfilment issues or delays early and provide timely updates.
  • Ensure small pack and sample stock levels are maintained for quick dispatch.

About You

You're a problem solver with a passion for logistics, who takes pride in getting things done right the first time. You're also a strong communicator who enjoys working in a collaborative, purpose-driven environment.

Key Requirements:

  • 1–3 years' experience in a logistics, export, or supply chain role.
  • Experience working with Shopify (highly desirable).
  • Strong attention to detail and excellent project coordination skills.
  • Ability to manage multiple systems and adapt quickly to new tools.
  • Positive, proactive mindset with a desire to grow and continuously improve.

Key Performance Indicators (KPIs)

  • DIFOT – Delivery in full on time
  • Damage-Free Deliveries
  • Accuracy of Documentation – Minimise rejections and associated charges
  • Freight Charge Accuracy – Ensure correct billing to customers

Why Join Us?

  • Be part of a growing, globally recognised natural products brand.
  • Work in a dynamic, purpose-led environment.
  • Contribute to an organisation making a positive impact on human health and wellbeing.
  • Collaborate with a passionate and supportive team in a beautiful North Queensland setting.

Ready to Apply?

If you're ready to take the next step in your logistics career and contribute to something meaningful, we'd love to hear from you. Submit your application today

Job Type: Full-time

Pay: $55,000.00 – $60,000.00 per year

Work Location: In person

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