Principal Business Operations and Strategy

LEAD STRATEGIC IMPROVEMENT INITIATIVES & DRIVE CORPORATE SUCCESS

About you

You're passionate about enhancing service delivery and achieving meaningful outcomes for stakeholders. As a confident communicator, you'll build effective relationships and provide specialist advice and support to business areas to identify improvement initiatives and elevate group performance. You excel at integrating innovative ideas into established practices and guiding organisational growth to achieve measurable results. You're ready to advance your career, lead real improvement and embed lasting change that ensures Council's future success.

About the position

The Principal Business Operations and Strategy provides strategic direction and leadership across the Water and Waste Services Group.  The position provides high level support to the General Manager and Managers and delivers extensive strategies, projects and programs to achieve desired outcomes.

What we offer

• This is a permanent part-time position, with hours of work negotiable (up to 0.85FTE).
• Enjoy the convenience of a Toowoomba CBD location, with free parking provided.
• The salary range for this position is $123, $138,941.51 gross per annum (full time rate), plus 17.5% annual leave loading and up to 12.65% superannuation.
• Career development and professional growth opportunities.
• Salary sacrificing options to boost your superannuation.
• A range of wellbeing initiatives, including free skin checks, corporate membership of private health funds, Fitness Passport and the Employee Assistance Program.

What we're looking for

• Bachelor Degree in Business or a related field from a recognised tertiary institution.
• Demonstrated ability to contribute to cultural change across the organisation and to coach, motivate and support staff to achieve corporate outcomes.
• The ability to understand and implement effective human resource management practices including demonstrated skills in advising on policy matters, resolving organisational issues and effectively negotiating desirable outcomes.
• Demonstrated ability to build and maintain positive and effective working relationships with key stakeholders and to provide accurate and timely advice in a helpful and supportive manner.
• Demonstrated excellent written, verbal and interpersonal skills, including delivering presentations to management and employees and drafting high quality reports and correspondence.
• Excellent organisational skills with the ability to initiate and formulate extensive projects/programs, develop strategies to achieve desired outcomes within budgetary provisions and to report against objectives.
• Demonstrated knowledge and understanding of legislation applicable to local government and Council's strategic operations with an ability to manage projects within legislative provisions or guidelines.
• Demonstrated knowledge and understanding of systems and reporting in the public sector with the ability to contribute to the strategic planning of the section.
• Understanding of and commitment to Council's Organisational Values and Behaviours.

How to apply

For full details of this position, please ensure you download the Position Description which includes the position Success Criteria.

To apply, please provide your current resume and a 2-page cover letter which addresses the position success criteria and includes specific examples that demonstrate your skills, experience, and achievements related to that criterion (what you did, how you did it, and the outcome).

Important: Applications that do not address the success criteria may not be shortlisted.

The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

Visit our website  for information on how to apply for jobs at Toowoomba Regional Council.  Applicants are encouraged to apply online.

For further information

Please contact Rebecca Shaw on within business hours.

Closing date

The closing date for applications is Monday, 1 December 2025 at 11:45pm.

About Council

The Toowoomba Region is about rich traditions and bold ambitions. Our long and proud agricultural history has evolved Toowoomba into Australia's second largest inland city supporting diverse townships in the Council area and acting as a service centre for South West Qld and North West NSW.  The region is boldly forging new opportunities around the Surat Basin resource sector, education, health, transport and massive infrastructure investments.  Growth hasn't come at the expense of liveability though, with Toowoomba twice voted in the top 5 most family friendly cities in Australia.

Toowoomba Regional Council services a regional population of 178,500 and employs a team of approximately 1,600 staff, dedicated and passionate about delivering excellent customer service to the community, residents and visitors throughout the region. We recognise that our success depends upon attracting and retaining skilled and talented staff and offer a wide variety of interesting challenges and opportunities to develop your career.

Council does not accept unsolicited agency approaches or applications for this or any other vacancy. No response will be provided.