Home Safety Specialist

1 day ago

Newcastle, New South Wales, Australia Allianz Partners Full time $60,000 - $90,000 per year

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.

Home Safety Specialist Opportunities - Newcastle

What you do

We are seeking a knowledgeable and compassionate Home Safety Specialist to assess, identify, and implement safety solutions that reduce hazards and enhance the safety and well-being of individuals in their homes. This role is ideal for someone with a trade qualification who has experience in maintenance, safety, risk assessments, and WHS who is committed to creating safer living environments for families, seniors, and individual policy holders.

Key Responsibilitie

  • Conduct comprehensive home safety assessments to identify potential risks and hazards (e.g., faulty flexi hoses, fire, poor lighting, electrical issues, home maintenance issues).
  • Provide clients with tailored safety recommendations and solutions.
  • Coordinate the installation of equipment such as flexi-hoses, smoke detectors and minor home maintenance tasks.
  • Educate clients and families on best practices for maintaining a safe home environment.
  • Collaborate with schedulers, policy holders and contractors as needed.
  • Maintain detailed reports and documentation of assessments, recommendations, and follow-ups.
  • Stay up-to-date on local building codes, safety regulations, and best practices in home safety and accessibility.
  • Offer ongoing support and periodic reassessments to ensure safet

Professional Approach:

  • Proven high level of professionalism, maturity and candor in daily work ethic.
  • Demonstrated ability to deliver results in a high-pressure environment.
  • Demonstrated ability to work under pressure including the ability to achieve outcomes, prioritize work, meet deadlines, retain personal motivation and tolerance.
  • Professional presentation.

Ability to work autonomously and within a team:

  • Demonstrated ability to operate autonomously using initiative, sound reasoning, listening and decision-making skills.
  • Proven ability to work effectively as part of a team.
  • Ability to work in a co-operative manner with other team members and departments.
  • Works within a team environment, treating all team members with care and respect and assisting other team members as needed.
  • Encourage and support new team members.
  • Be prepared to assist other members of the organization as required or requested.
  • Support team members through punctuality, reliability, and attendance

Key requirements

  • Experience scheduling jobs, tradesmen or services
  • Excellent interpersonal and communication skills.
  • Strong knowledge and understanding of risk assessments and WHS
  • Ability to work independently and exercise sound judgment.
  • Considerable knowledge of efficient and time effective bookings
  • Knowledge of trades industry terminology and workflow.

81390 | Customer Services & Claims | Professional | [[custPositionClusterCSB]] | Allianz Partners | Full-Time | Permanent

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