Client Executive

6 days ago

Parramatta Park, Queensland, Australia Aon Full time $90,000 - $120,000 per year
Job Description:
  • Excellent career progression opportunity for someone looking to excel their career in general insurance through client retention to provide exceptional customer experience
  • Hybrid role, work from home and our Parramatta, Perth or Brisbane office
  • Tight knit and collaborative team environment
  • Responsible for servicing portfolio of clients driving strong customer service experience to achieve retention & growth aspirations in line with clear KPI's
  • Advocate for customers using technical broking knowledge & insurer relationships to achieve the best outcome for customers
  • Partner with internal & external stakeholders to create value that exceeds customer expectations
  • Cultivate and develop relationships with insurer partners and clients leading to new opportunities & strengthen existing relationships
  • Participate in continuous professional development and mentoring sessions to keep knowledge & broking skills up to date
  • Independent operator, high emotional intelligence with strong negotiation, communication and time management skills
  • A self-starter who is adaptable, focused and self-disciplined, with strong interpersonal skills and a can-do attitude
  • Technical knowledge of general insurance products required by small businesses in Australia
  • RG146 Tier 1 qualification (desired)
  • 1-2 years proven experience servicing general insurance renewal portfolio
  • Strong analytical and problem-solving ability

Aon

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