Business Intelligence and Reporting Manager

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation and lead the future of data-driven decision making across the business. We are currently seeking a strategic and hands-on Manager-Business Intelligence & Reporting to lead our enterprise reporting function and drive data excellence across the organisation. This is a unique opportunity to shape how data is captured, governed, and used to support Veteran Care and community services.

In this pivotal leadership role, you'll oversee the delivery and maintenance of all organisational BI reporting, ensuring data quality, governance, and accessibility. You'll lead a small but impactful team, collaborate with senior stakeholders, and champion the adoption of Power BI and AI-driven insights across the business.

In your new hands-on role, you will:

• Lead the BI & Reporting team to deliver intuitive dashboards, reports, and data extracts
• Deliver self-service BI solutions to empower business users with the ability to generate their own reports and insights.
• Develop and implement Power BI policies and procedures across the organisation
• Ensure data quality and governance within the enterprise data warehouse
• Conduct data audits and remediation activities to maintain reporting integrity
• Collaborate with ELT, SLT, and operational teams to align reporting with business needs
• Promote data literacy and responsible data handling through training and workshops
• Advocate for integration of new data sources and AI tools in line with governance frameworks
• Foster a high-performance culture and support your teams professional growth

To succeed in the role, we'd expect you to have:

• Minimum 5 years' experience in BI or data analytics, with 2+ years in a leadership role
• Bachelor's degree in computer science, data science, or related field
• Strong leadership and stakeholder engagement skills
• Proven experience in BI reporting, data warehousing, and dimensional data modelling
• Proficiency in Microsoft Fabric,Power BI, Azure Devops. Familiar with SQL Server, Microsoft D365 CRM and FinOps, Snowflake, Google BigQuery, SharePoint, SFTP etc as data ingestion source
• Experience conducting data quality audits and implementing remediation plans
• Accreditation in data analytics or engineering (desirable)
• Aged Care / Health industry experience will be an advantage

Benefits of working with RSL LifeCare:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more
• Fitness Passport
• Unlimited free access to udemy business - opening up a world of continuous learning
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Team-building activities, wellbeing days, and volunteering opportunities
• Leave Loading - 17.5% pay top up on paid leave

Our commitment to diversity:

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

St Leonards