Support Worker Role

7 hours ago


Mackay, Queensland, Australia 8efbfdda-21a5-4d4d-9d1c-046484c56530 Full time $43,230 - $83,400 per year

SUPPORT WORKERS WANTED - If you are a reliable, hard working, motivated and authentic support worker, ILSA Mackay is the right workplace for you and we would love to have you on our team

ILSA is a registered NDIS provider, who provide personalised support for people with a variety of disabilities including those with physical and psychosocial disabilities. ILSA operates within a person-centred approach and promotes flexible, independent living sensitive to the individual needs of our clients.

Heres what some current staff have to say about working for ILSA

Grant S - The positive and supportive culture at ILSA energizes me and I love working alongside a dedicated team committed to delivering exceptional and compassionate care.  ILSA have helped me find deep satisfaction in a role that allows me to make a real difference in peoples lives.

Lisa P - I've been working at ILSA for over five years and its been an amazing experience.  ILSA truly values and supports both staff and participants.  The clients are wonderful and the teamwork between everyone makes it a great place to work and grow.

Jenny B - I love working for ILSA, the job satisfaction is next level.  Working alongside co workers who love their jobs too, makes for a great work environment.  I get to work around my life and have a fortnightly roster with set shifts, with the option of shift fills.  No day or shift is the same.  Thanks ILSA for giving me an opportunity to shine.

Sharon M - As a Support Worker with ILSA, I feel supported on every level, from the training, to the care of each client, to the inclusivity of our teams.  I truly feel blessed.

We have shifts, including sleepovers, available.

Benefits of Working with ILSA

  • Commence on SCHADS Level 2:1, $43.23 Casual + Penalty rates.
  • Fortnightly roster
  • Access to NFP Salary Packaging - up to $15,900 for living expenses each year tax free.
  • Compatibility matched between participants and support workers
  • Employee Assistance Program
  • Go 1 Training Platform

Essential selection criteria:

  • Ability to obtain NDIS Worker Screening
  • Ability to work flexible hours
  • Current Drivers Licence
  • Registered and Comprehensively Insured vehicle

Desirable Selection Criteria:

  • Certificate III in Individual Support (Disability) and/ or experience in working with people with disabilities is highly desirable. Consideration will be given to applicants who demonstrate a genuine interest in developing skills in support work.
  • Must be available for Sleepovers & Weekend Shifts

Feel free to contact the ILSA Mackay Office on if you have any queries


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