Conference and Events Sales Coordinator

Conference & Events Sales Coordinator
Full Time Salary
Sea World, Main Beach, Gold Coast
The Opportunity
Ready to help create unforgettable moments and keep the magic running behind the scenes? Join us as a Conference & Event Sales Coordinator and be the friendly face that turns events into experiences

This admin role with a sprinkle of sales is perfect for someone who thrives in a fast-paced environment, loves connecting with people, and is passionate about creating unforgettable experiences.

You'll play a key role in supporting our sales team to deliver exceptional conferences, events, and weddings across our 64 unique venues, including Sea World Resort.

Why Join Us?
At Village Roadshow Theme Parks, you'll be part of a team that creates unforgettable experiences.

With six iconic properties and a culture that celebrates creativity and collaboration, this is your chance to grow your career in a fun and dynamic environment.

Key Responsibilities
Jump in and help make the magic happen

Your day-to-day will include a mix of administration, coordination, and customer service, such as:

• Managing and allocating inbound enquiries
• Updating our CRM system (data entry) and maintaining templates
• Preparing quotes, contracts, purchase orders, and travel bookings
• Organizing travel arrangements for the sales team
• Coordinating and organizing trade shows and familiarization visits
• Assisting with weekly and monthly reporting
• Assisting in organizing site inspections and attending events when required
• Liaising with internal and external stakeholders
• Making outbound calls and preparing VIP treatments
• Taking minutes at meetings and contributing ideas to grow the business

What We're Looking For
We're looking for a superstar organizer who loves connecting with people, keeping everything running smoothly, and adding a splash of fun to every day You'll bring:

• Strong administration and organizational skills
• A friendly, professional demeanour and exceptional customer service
• Confidence in communicating with clients and colleagues
• Ability to multi-task and prioritize in a busy environment
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Experience with Opera, SAP, and CRM systems (a bonus)
• Previous experience in the hotel or events industry is highly recommended
• A current Open Driver's License
• Flexibility to work evenings and weekends when needed

Your backstage pass to fun, friends and unforgettable memories

• Unlimited free entry to our amazing theme parks
• Earn complimentary passes to share with family and friends
• Enjoy discounts on food & beverage, retail and animal experiences across our parks
• Exclusive employee deals through our Village Employee Benefits App, partnered with 65+ major retailers
• Unique team events and awards, celebrating our people is part of the fun
• Reward and recognition programs with prizes for outstanding contributions
• Wellbeing support with our on-site team and 24/7 Employee Assistance Program (EAP)
• Professional development opportunities with internal training, we love to grow our talent

At Village Roadshow Theme Parks, our purpose is simple: create joy and memories that last a lifetime. Every day, our team brings this to life across our iconic properties , from Warner Bros. Movie World and Sea World, to Wet'n'Wild, Paradise Country, Topgolf, Sea World Resort, Australian Outback Spectacular, and Village Roadshow Studios.

Working here isn't just a job, it's being part of a team that loves what they do, in a vibrant, fun, and supportive environment. You'll meet amazing people, develop new skills, and help create unforgettable experiences for our guests.

We value everyone's unique contributions and encourage candidates of all backgrounds, abilities, and experiences to apply. Apply today to join one of the most exciting tourist attractions on the Gold Coast and start creating memories, for our guests, your team, and your career