Mental Health Support Worker, Male

As a Mental Health Support Worker with an NDIS provider, you will play a vital role in assisting participants with mental health challenges to lead fulfilling and independent lives. You will provide person-centered support tailored to their unique needs, helping them achieve their NDIS goals while fostering emotional well-being and social inclusion.

Key Responsibilities

Participant Support:

• Provide emotional and practical support to NDIS participants with mental health conditions.
• Assist with daily living activities, including personal care, meal preparation, and household tasks as required.
• Implement and follow individualized support plans in collaboration with participants and their support networks.
• Encourage independence, social engagement, and participation in community activities.

Mental Health & Well-being:

• Support participants in managing their mental health through coping strategies, emotional regulation, and crisis de-escalation techniques.
• Manage complex behaviours, including self-harm, and de-escalate property damage, managing PRN medications, and all documentation.
• Monitor participants' well-being and report any concerns to relevant professionals.
• Provide companionship, motivation, and positive reinforcement to enhance self-esteem and confidence.
• Effectively manage participants with complex behavioral needs, including verbal and physical aggression, absconding, manipulation, and property damage. Apply de-escalation techniques as outlined by the participant's allied health team.
• Implement and monitor approved restrictive practices (currently chemical restraints) in accordance with NDIS Quality and Safeguards Commission guidelines and behavior support plans.
• Identify and arrange suitable housing that complies with all NDIS accommodation standards and safety requirements.
• Review and adhere to the participant's Behavior Support Plan (BSP), ensuring all strategies are followed consistently and progress is documented.
• Work closely with NDIS representatives, the Department of Families, Fairness and Housing (DFFH), Child Protection, and the participant's support network to ensure continuity and quality of care.
• Maintain accurate records of incidents, progress notes, and participant updates in accordance with organizational and NDIS reporting standards.

Collaboration & Communication:

• Work closely with families, caregivers, therapists, and healthcare professionals to ensure holistic care.
• Maintain accurate records of support provided, incidents, and participant progress in line with NDIS compliance requirements.
• Advocate for participants' rights and ensure their voices are heard in decision-making.

Workplace & Safety Compliance:

• Adhere to NDIS Code of Conduct and organizational policies.
• Follow workplace health and safety protocols to ensure a safe environment for participants and staff.
• Recognize and respond appropriately to signs of distress, self-harm, or crisis situations.

Key Requirements

Essential:

• Certificate III, IV, or Diploma in Mental Health, Community Services, Disability Support, or a related field.
• Experience supporting individuals with mental health challenges or psychosocial disabilities.
• Understanding of trauma-informed care and person-centered approaches.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team.
• Valid First Aid & CPR certification.
• NDIS Worker Screening Check & Working with Children Check
• Experience supporting non-verbal individuals.
• Minimum 2 years of experience with complex behaviours
• Experience with working with self-harm behaviours
• Experience with property damage and reporting
• Australian Driver's License and access to a reliable vehicle (preferred).

Desirable:

• Experience working within the NDIS framework.
• Training in de-escalation techniques and crisis intervention.
• Multilingual skills or experience working with culturally diverse communities.

Duties May Include:

• Social & Community Participation
• Personal Care – Including showering and dressing
• Household Tasks/Chores
• Skill Development – Shopping and cooking
• Transport – Assisting with appointments and outings
• Achieving Participants' Goals and Aspirations
• Working with Another Staff Member (if required)
• Managing Documentation – Shift notes, incident reports, and compliance records, medication documenation.
• Engaging in Outdoor Activities – Bush walks, visits to animal parks, and other recreational activities, connecting with Mother Nature out in the community, and video games such as Minecraft.

Job Type: Casual

Pay: $37.00 – $80.00 per hour

Work Location: In person