Host

2 days ago

Melbourne, Victoria, Australia Ennismore Full time $45,000 - $60,000 per year

Company Description
Marmelo is a restaurant and bar inspired by the coastal cuisine of Portugal and Spain with a focus on fresh and seasonal ingredients.

Recently appointed by Gourmet Traveller as the Victorian Restaurant of the Year 2025. Marmelo celebrates a unique culinary style with a focus on Iberian coastal dining embracing the seafaring and fishing traditions of Port Melbourne. Wood and charcoal cooking methods impart incredible flavours bringing authenticity to the cooking process.

Marmelo is located within Hyde Melbourne Place and operated by multi award-winning, restaurateurs – Ross & Sunny Lusted.

Job Description
As the first and last point of contact for our guests, the Host plays a pivotal role in shaping the dining experience. You'll be responsible for creating a warm, professional, and memorable welcome, ensuring guests are seated comfortably, and managing the flow of service through effective reservations and seating coordination.

Key Responsibilities

  • Warmly welcome and farewell all guests with genuine hospitality
  • Maintain a well-organised and efficient host station, ensuring smooth communication with the service team.
  • Anticipate guest needs and respond promptly to inquiries or special requests.
  • Keep an up-to-date knowledge of menus, daily specials, and promotions to answer guest queries confidently.
  • Assist with administrative duties such as confirming bookings and noting guest preferences.

Qualifications
About You:

  • Two years previous experience as a host/hostess in a luxury or lifestyle establishment
  • Excellent communication and interpersonal skills with a warm and approachable manner
  • Strong organisational skills and the ability to multitask under pressure.
  • Confident in using reservation and POS systems (training provided if required)
  • Ability to remain calm, professional, and engaging in a fast-paced environment.
  • Flexible availability to work evenings, weekends, and public holidays.

What We Offer

  • Daily Staff Meals
  • Worldwide Accommodation and F&B Discounts at Ennismore and Accor properties
  • Be part of a creative, energetic, and supportive team
  • Career growth opportunities across our wider hospitality group

Additional Information

At Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, identities, and experiences.

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