Support Officer

6 days ago

Gold Coast, Queensland, Australia Veterans First Consulting Full time $45,000 - $60,000 per year

Are you passionate about making a real difference in the lives of Australian military Veterans?

About Veterans First Consulting:

Veterans First Consulting is Australia's largest veteran advocacy organisation, dedicated to securing fair and accurate compensation for Australian Defence Force veterans. We have successfully secured over $600 million in compensation for our clients by managing their DVA claims from start to finish – removing the stress, confusion, and bureaucracy from the process. We pride ourselves on our service, communication, and transparency, delivering exceptional results for our clients.

Veterans First Consulting is seeking a dedicated Support Officer to assist current and ex-serving military members with their DVA claims. By joining our team, you will play a crucial role in helping veterans navigate the claims process, secure fair compensation, and access the benefits they deserve from the Department of Veterans' Affairs.

This is a work-from-home opportunity open to candidates anywhere in Australia.

Responsibilities:


• Completing and lodging DVA claim forms on behalf of veterans


• Making referrals to medical providers


• Submitting required documentation and evidence to DVA


• Maintaining accurate client records in our case management system

Qualifications/ Experience:


• Strong attention to detail and accuracy in paperwork


• Excellent written and verbal communication skills


• Ability to manage multiple tasks and meet deadlines


• Proficiency in Microsoft Office and confidence with learning new systems

Benefits:


• $60,000 + superannuation


• 100% work from home – anywhere in Australia


• Extremely fulfilling and meaningful work


• Support from a collaborative, high-performing team


• Opportunity to make a direct and significant impact in the lives of veterans


• Progression Pathways available

Application Process:

If you are interested in this rewarding opportunity, please apply through this ad. If shortlisted, we will contact you for an interview.

Please note: We receive a high volume of applications. If you don't hear from us, please assume you have not been shortlisted. We thank you for your interest and wish you all the best.

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