Senior Cloud

You're brilliant at delivering technical projects. We're brilliant at creating an environment where senior engineers can actually do their best work.First Focus is Australia's #1 mid-market MSP — eight years running.We're growing fast (300+ staff across AU, NZ, PH, SA & Ireland), winning great clients, and occasionally acquiring businesses and onboarding their environments. That means fresh platforms, complex integrations, and real architectural influence — not just rinse-and-repeat projects.If you want variety, challenge, and the chance to shape environments (not just maintain them), this is the role.Why You'll Love It HereWe understand project engineers — variety and ownership > endless ticket queuesYou get time to design, not just "make do" with whatever's thereWe choose clients who value quality (and pay for it)Some projects involve integrating newly acquired businesses or onboarding their clients — real-world complexity with real impactYou'll work with smart engineers, solid TAMs and leadership who listenWe promote from within — real career paths, not dead endsHow We Work (Our Values)These aren't posters on a wall — they shape how we operate every day: We keep everyone informedNo secrets, no siloed decisions, no "last to know." Transparency builds trust. We stay alignedClear goals, clear priorities, zero confusion. You'll always know what success looks like. We support each otherEngineers help engineers. Leaders remove roadblocks. You're never left to struggle alone. We reward performanceHigh effort and high impact are recognised with progression, pay rises, bonuses — and trust.This is why people stick around.What You'll Be DoingDesigning and delivering infrastructure and cloud projects end-to-endWorking with HP/Dell servers & SANs, VMware (and some Hyper-V), Cisco networking, Citrix, AWS, Azure, M365 and moreSolution design, scoping, technical PoCs and project planningSolving complex technical problems across on-prem and cloud environmentsImplementing Azure AD, Intune, Autopilot, IAM, Office 365, AWS servicesHelping integrate and modernise environments from new business acquisitions or onboarding newly acquired clients — influence architecture, standardise platforms, solve real complexityCollaborating with experienced engineers and TAMs to deliver best-in-class resultsSharing knowledge with the Service Desk and mentoring othersStaying ahead of the curve through partner events, internal training and certsBoredom not included.RequirementsWe don't need every bullet — we hire smart people with the right mindset.If you have most of the below, let's talk:Strong experience in infrastructure project delivery within an MSP or services environmentDeep knowledge of Windows Server, AD, Group Policy, virtualisation (VMware/Hyper-V)Cloud skills: Azure AD Connect, Azure IAM, Office 365, Intune/MDM, AutopilotNetworking fundamentals — switching, routing, securityExposure to scripting (PowerShell / VB)Experience with backup solutions (Veeam or similar)Ability to diagnose and solve complex technical problemsBonus points for ConnectWise, Automate (LabTech), or SolarWinds experienceBenefitsUp to $145k package (depending on experience)Free access to Uprise — 1:1 sessions with psychologists or counsellorsHybrid & flexible work options — we actually mean itUp to 10 paid training days per year + exam fees covered + pay rises for certsFastTrack mentoring program for career developmentMAD (Making a Difference) Council — equality, charity & sustainabilityOption of a Tesla company car (yep, really — conditions apply)Regular social events & a genuinely great team cultureFirst Focus welcomes applications from Neurodiverse candidates.If you'd like to share any info with your application, we'll provide our Neurodiversity Statement outlining flexible options to help you shine.