Residential Support Worker

2 days ago

South Hedland Western Australia Hope Community Services Full time $100,000 - $120,000 per year

Residential Support Worker – Youth Justice | Hedland

Casual Opportunities Available (1–4 shifts per fortnight)

Be the difference in a young person's life. Join our dedicated team in Hedland as a Residential Support Worker and help create a safe, stable, and supportive space for young people on remand.

About Us

For over 120 years, Hope Community Services has been supporting Western Australians to build safer, healthier, and more connected lives. We provide compassionate, person-centred support to people affected by justice involvement, alcohol and drug use, mental health challenges, family and domestic violence and youth disengagement.

About the Role

As a Residential Support Worker, you'll help create a safe and stable environment for young people navigating the justice system. You'll be there for the daily wins, encouraging healthy choices, keeping routines on track, and supporting young people to meet their bail conditions.

When the residence is unoccupied, you'll step into a community-focused role, mentoring youth, building local connections, and strengthening Hope's presence in Hedland.

What's on Offer

$48.31/hr + $5.57 regional allowance + penalty rates (SCHADS Level 3)
Casual roles available — 1 to 4 shifts per fortnight on an ad-hoc basis
Free, confidential counselling for staff and families
Career development & training opportunities
Community-based work with real impact

You'll Need

  • Cert III (or relevant experience) in Youth Work, Community Services or similar
  • Experience working with at-risk or complex-needs youth aged 10–18
  • Willingness to work within a 24/7 roster
  • Understanding of and adherence to personal and professional boundaries
  • Ability to prepare meals and maintain a clean, healthy environment
  • Understanding of Aboriginal culture and community
  • Confidence working autonomously
  • A calm, respectful, and resilient approach
  • A current driver's licence and First Aid certificate

Important

To apply, you must have the right to work in Australia. Employment is subject to a National Police Check, Working with Children clearance, and ID verification by the Department of Justice (DOJ).

Please note: the DOJ clearance process can take up to 6 weeks.

Next Steps

Shortlisted candidates will be contacted for a phone chat and invited to interview online or in person. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

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