Front Office Manager

3 days ago

All Bluff South, Australia MGallery Hotel Collection Full time $80,000 - $120,000 per year

Company Description
Where Rural Soul Meets Five-Star Luxury
Set within the iconic Riverside Stables precinct, The William Inglis Hotel – MGallery by Sofitel offers a truly unique five-star hospitality experience. Blending boutique charm with luxury and history, our hotel is renowned for hosting high-end events, weddings, staycations and exceptional dining experiences.

As part of Accor, a global hospitality leader operating in 110 countries with over 5,000 hotels and 10,000 restaurants and bars, you'll join a world-class network and enjoy limitless career opportunities under the ALL – Accor Live Limitless lifestyle loyalty program.

Job Description
Front Office Manager - 12 Month Maternity Leave
What We Offer
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone's contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests and team members. Help them to feel special, and we do the same for you.

A career that lets your passion shine
This is an opportunity to set the tone for exceptional service, lead our Front Office Team and create a supportive, guest-focused environment. You will ensure smooth daily operations and play a vital role motivating the team through key leadership skills. Sharing your knowledge and passion for hospitality, you will anticipate guests' needs and offer recommendations that make their stays even more special.

Daily Responsibilities May Include

  • Manage day-to-day operations of the Front Office
  • Leading a team to maintain high guest service standards
  • Collaborate across all departments, ensuring a positive culture for guests and team members.
  • Oversea team development and streamline front desk processes

Qualifications
What We're Looking For:

  • Minimum 2 years' experience in a leadership role within Front Office or similar environment
  • Demonstrated leadership experience in a high-end or luxury customer service industry
  • A background in Front office Procedures and Opera PMS
  • Experience with forecasting, budgeting and Revenue Management principles.
  • Previous experience managing rosters and costs to achieve budgets and targets.
  • Strong leadership and team collaboration skills
  • A genuine passion for hospitality and service excellence

What You'll Enjoy

  • Opportunity to work at a five-star boutique lifestyle hotel
  • Work-life balance in a supportive and inclusive team culture
  • Career growth and global mobility through Accor's international network
  • Discounts and perks through the ALL – Accor Live Limitless program

Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

  • Assistant Manager

    4 days ago

    All Bluff, South, Australia Mercure Hotels Full time $60,000 - $90,000 per year

    Company DescriptionAccor is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.Just...

  • Duty Manager

    3 days ago

    All Bluff, South, Australia Pullman Hotels & Resorts Full time $90,000 - $105,000 per year

    Company DescriptionPullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.Our renovated stylish 419 rooms provide our guests with a...

  • Hotel All-Rounder

    2 weeks ago

    All Bluff, South, Australia Mercure Hotels Full time $45,000 - $60,000 per year

    Company DescriptionAccor is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.Just...

  • Front Office Manager

    2 weeks ago

    Werribee South, Australia Lancemore Hotel Group Full time

    **An exciting opportunity for an experienced Front Office Manager to lead the team at one of the grandest hotels in Australia**: - ** A desire to nurture and build a service focused high performing team**: - ** Mentoring and a tailored career pathway to advance your career**: - ** Great variety of discounts and benefits including free parking** We are on...

  • Duty Manager

    2 weeks ago

    South Yarra, Australia VIC Full time

    **So what's in it for you?** - To work under the award-winning Global Brand with inspiring and creative team - Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia -bring your personality and sense of fun to work and the most amazing team to work with. - Whether it's career...

  • Front Office Assistant Manager

    1 week ago

    South Yarra, Australia Ovolo Group Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be...

  • Front Office Duty Manager

    2 weeks ago

    Liverpool, New South Wales, Australia Quest Liverpool Full time $60,000 - $80,000 per year

    Are you a motivated hospitality professional with a passion for leading teams and delivering exceptional guest experiences? Quest Liverpool is seeking an experienced Front Office Duty Manager to oversee our busy reception area and support the Franchise Manager in the smooth running of our property.About the RoleReporting directly to the Franchise Manager,...

  • Front Office Attendant

    3 days ago

    Wantirna South, Australia Hotel Cavalier Full time

    Hotel Cavalier in Wantirna South is a 3 star hotel with 36 accommodation rooms. We are currently seeking a Receptionist to join our team on a casual basis. - Exceptional guests service skills - A hands-on approach and to be adaptable to workplace situations - Great organisational skills - A friendly and outgoing personality - Ability to work a seven day...

  • Motel Front Office Attendant

    1 week ago

    Wantirna South, Australia Hotel Cavalier Full time

    Hotel Cavalier is seeking a professional, customer service-focused individual with a passion for hospitality to join our team in a fast-paced Front Office office role. - Responding to accommodation enquiries & processing reservations - Performing check-ins & check-outs - Maintaining accurate guest accounts & guest history - Delivering a high level of...

  • Front Office Manager: Discovery Resorts

    3 days ago

    Kanyaka, South, Australia Discovery Parks Full time $60,000 - $90,000 per year

    About UsG'day Groupcomprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.Discovery Resorts - Wilpena, the gateway to the breathtaking Flinders Ranges, 430...