Insights and Market Research Specialist

• Drive data-led decisions that shape the future of higher education
• UC Level 8, Salary Range $113,289 pa - $126,361 pa plus 17% Super
• Full Time, Continuing Opportunity

About us:

University of Canberra's vision is that "Together we work to empower, connect and share knowledge with our people, cultures and places." UC is engrained in the local community, and we aim to challenge the status quo through the pursuit of excellence in teaching, learning and research. The University of Canberra is ranked in the top five universities globally for reducing inequalities (THE Impact Rankings, 2023).

About the role:

Our Finance & Analytics business unit sits at the heart of UC's mission to transform lives through teaching, research and innovation, turning numbers into narratives that steer strategy. We are currently seeking 2 x Insights and Market Research Specialists to work as part of a tight-knit team of professionals. The role is to deliver market insights that power bold ideas and smart decisions across the University.

Key responsibilities:

• Conduct market research and analysis to meet the strategic needs of the university.
• Act as a trusted source of market intelligence on student and university trends
• Assist in the development of new course ideas and course reviews by providing thorough research and analysis.
• Synthesise complex data across multiple sources to create meaningful insights for university stakeholders.
• Build relationships with Faculty, Marketing, Learning & Teaching and senior management to understand their needs and deliver relevant insights.
• Contribute to continuous improvement by expanding our data sources and championing best-practice analytics tools and visualisations.

About you:

If you are a curious and analytical thinker, love turning data into insights and can address the below requirements, this could be the right opportunity for you, and we'd love to receive your application.

• Qualifications in marketing, research, statistics, or other business disciplines is highly desirable.
• Proven experience in market research, insights or analytics.
• Expertise in qualitative and quantitative research methods.
• Skills in data visualisation (e.g., Power BI, Tableau, or similar) and proven ability to craft compelling, stakeholder-friendly reports.
• Influential stakeholder management and strong communication skills.
• A proactive and agile mindset with a knack for connecting the dots across data and between projects.
• Passionate problem solver with the "big picture" in mind.
• Ability to take initiative and independently manage diverse streams of work.

What we offer:

The University offers excellent conditions and benefits such as:

• Flexible working arrangements and Family-friendly policies
• On campus Gym, Medical services, Cafes, Post office, Supermarket and Childcare facilities.
• Professional Development offerings (study assistance, corporate programs and discounts)
• Innovative work environment with a diverse and inclusive culture
• Access to Employee Assistance Program and a corporate private Health Plan (Bupa)

University of Canberra is a values based organisation and sets a goal to be the national sector leader in equity, diversity, inclusion and access via Connected – A Decadal Strategy UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability and people from culturally and linguistically diverse backgrounds.

Eligibility:

• Applicants who wish to apply for this position should have valid working rights at the time of submission.
• The successful applicant will require a police check for employment compliance.

How to apply:

Please apply with your CV/Resume only. No other documentation is required at this stage. Please ensure you take the time to align your CV/Resume with the Position Description requirements, as we want to understand how your skills and experience relate to the position you are applying for.

For job specific information: Please contact Hannah Chesterton – Manager, Insights & Market research – [email protected] - or Jacqueline Doyle - Associate Director, Data Analytics - [email protected].

For recruitment and application questions: please contact the Talent Solutions team on or email [email protected]. If you would like to request a reasonable adjustment to the selection process, please feel free to contact us.

Closing date: 11.55pm, Sunday, 13 July 2025