GRC Officer

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As we expand, our Technology team is growing rapidly, driving innovation in AI for Workers Compensation. We're transforming the industry with cutting-edge solutions that enhance claims management, improve outcomes, and streamline processes.

As a GRC Officer, you'll be at the forefront of shaping how our organisation navigates governance, risk and compliance in the age of artificial intelligence.

In this newly created position, you'll play a pivotal role in embedding responsible AI and machine learning practices into our existing GRC frameworks. With a strong focus on emerging risks and opportunities, you'll help ensure our adoption of AI technologies is safe, compliant and ethical.

Your contribution will be key to safeguarding our reputation and maintaining transparency, while also supporting innovation across the organisation.

If you're passionate about risk and compliance, fascinated by AI, and thrive on detail, we'd love to hear from you.

This will be a full time. fixed term 12 month contract (with the view to be made permanent) based in the Sydney office, with flexibility to work from home up to 3 days per week.

YOUR RESPONSIBILITIES

• Shape the future of governance by driving the development of AI frameworks and policies while embedding fairness, transparency and accountability.
• Be at the forefront of risk management by leading assessments on AI models and vendors, staying across global standards and managing emerging risks with confidence.
• Champion compliance by ensuring our AI systems meet regulatory, legal and ethical requirements while supporting audits and regulatory reviews.
• Make an impact through collaboration by working with project and technical teams, creating meaningful dashboards and reports and guiding incident response and resolution.
• Build awareness and capability by designing training and campaigns that bring AI governance to life and empowering employees and leaders to make responsible decisions.
• Drive continuous improvement by uplifting our technology GRC practices with a spotlight on the safe and ethical adoption of AI across EML.

ABOUT YOU

• 3+ years' experience in a GRC role or similar, ideally within financial services, insurance or another regulated environment.
• Foundational understanding of AI/ML technologies and their applications in business settings.
• Familiarity with risk and compliance frameworks such as ISO 27001/2/5, NIST CSF/RMF, COBIT or COSO.
• Strong understanding of regulatory requirements and risk management principles and practices, with a focus on AI.
• Excellent analytical and problem-solving skills, with the ability to present complex issues in simple terms.
• Experience running risk workshops, capturing, analysing and presenting information in a meaningful way to stakeholders.
• Experience monitoring and reporting on risks and compliance activities.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

• A vibrant, collaborative innovative team culture
• Flexibility with opportunity to WFH when you are fully trained in your role.
• A corporate wellbeing program with discounted health insurance and gym membership
• Access to discounts at over 350 retailers through our Rewards Hub program
• Entitlement to an annual tenure and performance-based recognition reward
• Comprehensive learning and development support
• Companywide events to celebrate success.
• Quarterly Reward and Recognition Awards
• Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.