Patient Care

Alternaleaf is Australia's largest telehealth provider, delivering safe and trusted alternative health services for over 200,000 patients. Alternaleaf was founded in 2021 with the inspiration to build an easier way for Aussies to access alternative healthcare with ease and confidence. Built with purpose, the platform offers on-demand services for telehealth consultations with Ahpra-listed nurses and doctors and a personalised patient portal for easy, ongoing support.

As part of the Montu ecosystem, Australia's leading healthtech company focused on alternative healthcare, Alternaleaf is a digital health scale-up dedicated to clinical excellence.

Montu has been recognised as Australia's fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn's Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey.

This role is an Australia-based, fully work-from-home position.

Please note this role is a max term contract. Immediate start until Friday 20 March, 2026.

Please note this role is a max term contract. Immediate start until Friday 20 March, 2026.

The Patient Care - Registered Nurse, is responsible for comprehensive patient assessment, accurate documentation,

liaising with prescribers, setting treatment goals and providing patient education within a structured telehealth

consultation.

Patient Assessment and Eligibility:

• Conduct comprehensive patient assessments via telehealth.
• Perform structured pre-assessments with the Patient Care Team.
• Assess medical history, medication regimes, and conduct risk screening.
• Determine patient eligibility for medicinal cannabis treatment.

Patient-Centred Care and Chronic Disease Management:

• Provide non-judgmental and patient-centred care.
• Focus on delivering an excellent patient experience during telehealth consultations.
• Discuss medicinal cannabis within the context of chronic disease management.
• Collaborate with patients to set treatment goals.
• Act as a liaison between patients and prescribers.
• Respond to patient inquiries and escalate issues as required.
• Provide follow-up support to patients implementing their treatment plans.
• Maintain accurate, timely, and comprehensive medical records.
• Offer clinical advice as needed.

Administrative Tasks and Team Collaboration:

• Complete general clinic administrative tasks as required.
• Embody teamwork, shared ideas, and constructive communication within the team.

Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs):

• Deliver on individual and set departmental OKR and KPI's as determined from time to time.

• Registered Nurse with current AHPRA registration - nil practising restrictions.
• Minimum 3 years post-graduate clinical nursing experience.
• Experience in undertaking patient assessments and care planning.
• Mental health nursing and experience with medicinal cannabis treatment is not essential but will be highly regarded.
• Previous experience in a telehealth or virtual care setting is highly desirable.
• Strong IT skills are essential in this role.
• Highly developed written and verbal communication skills
• Strong time management skills with the ability to prioritise in a dynamic environment.

You'll be joining a high-performing, fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians.

Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• The freedom of a full-time, work-from-home role.
• Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhance your home office with our work from home equipment allowance benefit.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.