ICT Coordinator

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time employment with a division that drives impactful change to early childhood education and care
• Located in Parramatta with flexible working arrangements available
• Salary ranges from $113,574 to $125,720 p.a. plus superannuation and annual leave loading

About the role

The role of an ICT Coordinator is critical in supporting the operations for Early Childhood Education and Care (ECEC) sector. By working collaboratively with IT Directorate, the role ensures regulatory staff are technologically equipped to effectively support ECEC services and improve outcomes for children.

Your responsibilities:

• Undertake system design, development and testing of technology to ensure it meets business needs.
• Provide staff with advice and guidance on effective technology use.
• Collaborate with staff to identify improvements and development of new technological systems that optimise regulatory functions and operations.
• Manage software and anti-virus update to protect sensitive data.

For further information please click here to view the role description

About you

As the ICT Coordinator, you will bring a customer-centred approach to the role, coupled with strong ICT and change management experience. Your ability to understand business needs to design and implement system solutions will directly support the ECEC sector.

You will also demonstrate:

• Proven experience in building and maintaining engagement with stakeholders across diverse business areas
• Strong communication skills, with the ability to interpret and translate technical information into plain language
• Effective time management and ability to balance multiple competing priorities and deliver on time.
• Proficiency in Microsoft office applications, with strong excel skills.  
• Knowledge and understanding of all types of UAT across all phases.

Key knowledge and Experience

• Has relevant tertiary IT qualification but not essential
• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• A valid Working with Children Check Clearance for paid employment 
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role, as outlined in the role description , and provide a response to the pre-screening question below:

Question 1

Provide an example of how you've supported a system improvement and the roll out of new technologies. Please include how you engaged stakeholders with a focus on customer service. (Max 400 words)

Please refer to the Applicant's Guide to Applying  to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date: Monday 27 October 2025 at 11:59pm.

For role enquiries please contact Vanessa Beck at and for recruitment process enquiries please contact Jenny Nguyen at

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.