Advisor, Internal Communications

• Clerk Grade 7/8 with a salary range of $113,574 - $125,720 per annum plus superannuation and leave loading
• Ongoing role available in Sydney or Gosford
• Applications close: Thursday, 9 October :59AM)

About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities.

SafeWork NSW has just transformed to become a modern, strong, and independent Work Health and Safety Regulator. As part of this change, we have opportunities within our newly established Communications and Media team.

About the role

We are looking for an Advisor, Internal Communications to help us deliver internal communications and engagement strategies that align to the SafeWork NSW vision, strategy and people strategy.

This is a fantastic opportunity to work in a small team across both traditional and digital channels to ensure effective, consistent messaging across the organisation.

The Advisor, Internal Communications will:

• Develop and evaluate strategies: Contribute to the planning, delivery and evaluation of internal communication and engagement strategies.
• Create content: Produce engaging written and visual content for emails, newsletters, SharePoint, social media, presentations, and speeches.
• Organise internal events: Coordinate and support internal events, including all-staff meetings. This includes preparing briefings for executives and providing technical assistance for online or hybrid events.
• Give advice: Offer advice on best practices for internal communications and engagement, and gather feedback and share insights so we can continually improve.
• Monitor and report: Track the effectiveness of our internal communications, including creating dashboards and reports to inform future decisions.
• Build relationships: Work with teams across the organisation to understand and meet executives' priorities, and make sure executives get seamless communications support.
• Champion initiatives: Promote employee engagement programs and initiatives, including health and wellbeing services, professional development and training opportunities, and social events.

For more information about the role, please click here to access the Role Description.

What we are looking for

The ideal candidate will have experience delivering effective communications in a large and complex organisation.

Key Skills:

• Proven ability to create and roll out internal communication plans and content to engage employees
• Skilled at creating visually engaging content using tools such as Canva, Campaign Monitor and Swift
• Experience organising events
• Confident working with internal stakeholders to solve problems and brief executives
• Adaptable and willing to change work tasks on short notice based on fast-moving priorities
• Experience maintaining and updating content on a Sharepoint site is desirable

Qualifications:

• Tertiary qualifications in a relevant field are desirable.

How to apply

To apply, please include:

• Your resume (up to 4 pages)
• A cover letter (up to 2 pages) detailing your relevant skills and experience

We support flexible working and encourage people from diverse backgrounds to apply.

For recruitment enquiries, please contact Brooke Newstead, Manager, Communications & Media, SafeWork NSW.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Natalie Caruana at

For more information, please visit

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Information on adjustments available for the recruitment process

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.